Air Freight Operations Executive

Key ResponsibilitiesAir Freight Operations (Core)

• Handle end-to-end air import / export / transshipment operations
• Coordinate with airlines, GSAs, ground handlers, warehouses, and overseas agents
• Ensure on-time booking, uplift, delivery, and POD closure
• Manage exceptions: rollovers, delays, documentation issues, offloads, and reworks

DG (Dangerous Goods) Handling

• Process DG shipments in line with IATA DGR requirements
• Verify DGD, MSDS, UN classification, packing, labeling, and airline acceptance
• Coordinate with DG-approved airlines/handlers and ensure compliant storage/handling

Transshipment + Free Zone Expertise (Dubai)

• Execute shipments via JAFZA / DAFZA / DWC / bonded movements as applicable
• Manage customs transfer / re-export / transit formalities (as per UAE processes)
• Plan and control cargo flow to minimize dwell time, penalties, and storage charges

Sea–Air / Air–Sea (Multimodal)

• Manage handovers between port–airport (and vice versa) with bonded trucking
• Coordinate with ocean ops / transport teams for seamless transshipment
• Ensure correct documentation and milestones across both legs

Customer & Key Account Coordination (KAM Support)

• Act as the operational SPOC for assigned customers (post-booking to delivery)
• Provide proactive shipment updates, manage escalations, and drive service recovery
• Support sales/pricing with SOP compliance, operational inputs, and RFQ readiness

Systems, Costing & Compliance

• Update jobs accurately in ERP/Cargo system and maintain complete documentation
• Coordinate with finance for job costing, invoicing triggers, and closing
• Maintain compliance with internal SOPs and customer-specific requirements

Mandatory Requirements

• Minimum 2 years Dubai experience in air freight operations (hands-on)
• Minimum 2 years air cargo experience in a freight forwarding company
• Valid IATA DG certification/license (Cat 6 preferred or equivalent)
• Proven experience in transshipment operations, preferably via Dubai Free Zones
• Working knowledge of MAWB/HAWB, manifests, airline procedures, and export/import documentation
• Strong coordination skills, follow-up discipline, and ability to work under pressure

Preferred / Advantage

• Experience in AOG, ship spares, oil & gas, pharma, time-critical cargo
• Exposure to bonded transfers/re-export processes and multimodal handovers
• Familiarity with major Dubai airports/handlers and airline operational workflows

What We Offer

• Competitive salary (based on experience)
• Fast-paced operations environment with learning and growth
• Exposure to DG, transshipment, and multimodal specialist movements

Job Type: Full-time

Pay: AED5,000.00 - AED12,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Dubai: 2 years (Required)
• Freight Forwarding: 2 years (Required)
• Dubai Logistics Industry: 2 years (Required)

License/Certification:

• DG License (Preferred)

Location:

• Dubai (Required)