Airbnb Host

About Tri City Furnished Homes

Tri City Furnished Homes is a professionally operated corporate housing company providing fully furnished residential homes for business travelers, relocating families, and insurance placements. Our portfolio consists primarily of single-family homes, townhomes, and condominiums designed to deliver a consistent, high-quality guest experience.

We operate with a “hotel meets home” model, combining the reliability and service standards of hospitality with the comfort and privacy of residential living. As we continue to grow, we are focused on building strong operational systems and a team that can scale with the company.

Position Overview

We are seeking an individual with experience in Airbnb Hosting, leadership and/or operations to support and help oversee the daily performance of our furnished housing portfolio.

This is a hands-on operations role, not a passive hosting position. The ideal candidate has experience managing people, vendors, or processes and is comfortable taking ownership of responsibilities, solving problems in real time, and maintaining high operational standards.

You will play a key role in ensuring properties are fully operational, guests receive excellent service, and internal processes run efficiently.

Core Responsibilities Operations & Property Oversight

• Oversee the day-to-day operations of multiple furnished rental properties
• Ensure all homes meet company standards for cleanliness, functionality, and presentation
• Coordinate and manage maintenance, repairs, and vendor services
• Conduct property inspections and proactively identify issues before they escalate
• Ensure properties are consistently guest-ready and operating at a high level

Guest Experience & Communication

• Manage guest communication across platforms (Airbnb, VRBO, direct bookings)
• Ensure a seamless experience from booking through check-out
• Respond to guest inquiries and issues promptly, professionally, and effectively
• Handle escalations with a solution-oriented and customer-focused approach

Leadership & Coordination

• Work closely with cleaning teams, lawn care providers, and maintenance vendors
• Help coordinate schedules and ensure accountability across service providers
• Provide direction and oversight to ensure tasks are completed to standard
• Support onboarding and training of new team members or vendors as needed

Systems, Processes & Administrative Support

• Maintain accurate property listings and operational data across platforms
• Assist in managing systems such as Hostaway, Airbnb, and VRBO
• Identify inefficiencies and recommend improvements to workflows and processes
• Support the onboarding and setup of new properties

Qualifications & Experience

• Minimum 2+ years of experience in hosting, property management, hospitality, or operations (required)
• Experience in leadership, team coordination, or operations management strongly preferred
• Proven ability to manage multiple properties, priorities, and timelines
• Strong problem-solving skills and ability to make decisions independently
• Excellent written and verbal communication skills
• Comfortable working with technology and property management software
• Valid driver’s license and reliable transportation

Ideal Candidate Profile

We are looking for someone who:

• Takes full ownership of responsibilities and follows through
• Is proactive and anticipates issues rather than reacting to them
• Has strong operational awareness and attention to detail
• Communicates clearly, professionally, and efficiently
• Can manage multiple moving parts without losing organization
• Is dependable, consistent, and solutions-driven

Compensation & Growth Opportunity

• Competitive compensation based on experience
• Opportunity to grow into a senior operations or management role
• Work with a structured, professional, and growing company
• Be part of building scalable systems for a company expanding beyond the Tri-Cities

Why Join Tri City Furnished Homes

• Established and growing company with strong demand
• High-quality properties and professional clientele
• Clear expectations and organized operations
• Opportunity to contribute to a company building a larger regional and national presence

Application Instructions

Please submit your resume through Indeed along with a brief summary of your experience in Airbnb hosting, property management, or operations leadership.

Job Type: Full-time

Pay: $17.00 - $25.00 per hour

Benefits:

• Flexible schedule

Experience:

• Hosting: 1 year (Required)

License/Certification:

• Drivers License (Required)

Ability to Relocate:

• Kennewick, WA 99336: Relocate before starting work (Required)

Work Location: In person