Airline Customer Service Agent SEA - English/Tagalog Speakers

Must be fluent in Tagalog and English

Pacific Aviation is seeking bilingual Airline Customer Service Agents fluent in Cantonese / Mandarin and English to join our part-time team at Seattle-Tacoma International Airport (SEA) in support of Cathay Pacific Airlines. This morning shift role is perfect for individuals who enjoy working in international travel, value clear communication, and are passionate about helping others.

With over 30 years of experience partnering with top international carriers, Pacific Aviation is proud to offer a collaborative, inclusive workplace where great service and personal growth go hand-in-hand.

What You’ll Do
Welcome and assist passengers through check-in, boarding, and arrival processes
Accurately review travel documents and issue boarding passes
Offer bilingual assistance to travelers with questions or concerns
Communicate clearly with passengers, coworkers, and airline staff
Help maintain a smooth flow of operations in the terminal
Ensure compliance with airline procedures and safety standards
Contribute to a team that thrives on cooperation, respect, and high-quality service

Requirements

What You Bring
Fluency in Tagalog and English (required)
Strong interpersonal and communication skills
Computer skills with accurate data entry
Ability to stay calm and effective in a busy airport environment
Physical ability to be on your feet and move throughout the shift
Legal authorization to work in the U.S.
Must pass a background check and drug test Schedule
Must be available weekends and holidays

Schedule
Part-Time
Must be available weekends and holidays
Must be able to work a 4 to 5 hour shift
4 to 5 days a week

Benefits

Hourly Rate: $ 21.50
Medical, Dental, and Vision Insurance
401(k) with company match
Paid Time Off (PTO)
Paid Training
Uniform Provided
Parking Discount
Referral Bonus

Pay: $2,150.00 per year