Airport Greeter

Overview
Join our team as an Airport Greeter, where your warm personality and exceptional customer service skills will create a welcoming environment for travelers from around the world. In this lively role, you’ll be the first point of contact, ensuring guests feel comfortable, informed, and appreciated as they arrive at or depart from the airport. Your enthusiasm and professionalism will set the tone for a positive travel experience, making each guest’s journey memorable from the moment they step through the doors. This paid position offers an exciting opportunity to showcase your hospitality talents in a fast-paced, international setting.

Duties

• Greet arriving and departing airline crew passengers with a friendly smile and positive attitude, providing a warm welcome or farewell.
• Assist guests with directions, airport amenities, and general inquiries to ensure smooth navigation through the terminal.
• Coordinate with airline staff and transportation personnel to facilitate efficient flow and uphold safety protocols.
• Manage concerns promptly and professionally, ensuring every crew member feels valued and cared for.
• Maintain a neat and organized presence, ensure signage is clear and materials are up-to-date.

Skills

• Previous experience as a host/hostess is highly desirable; strong background in customer service is essential.
• Excellent communication skills to interact effectively with diverse travelers and team members.
• Familiarity with airports
• Experience in hospitality environments
• Ability to handle phone etiquette professionally when assisting calls or providing information to dispatchers, leadership and clients
• Strong interpersonal skills with a focus on guest services, hospitality, and creating positive first impressions.
• Ability to remain calm under pressure while managing multiple tasks efficiently in a lively airport setting. This role is perfect for energetic individuals passionate about delivering outstanding guest experiences in an exciting travel environment!

Pay: $18.00 per hour

Benefits:

• 401(k)
• Flexible schedule

Application Question(s):

• Are you flexible in schedule based on Airline changes including delays?
• Can you wear professional company uniform?
• Can you travel to other airports for occasional VIP support?

Experience:

• Customer service: 2 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Long Island City, NY 11109 (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person