Airport Guest Service Rep - Lihue

Hawaii’s premier destination and event management company is seeking Guest Service Rep, our “Ambassadors of Aloha”, for our Lihue Airport operations. We are looking for hard-working, dedicated, customer service focused individuals to join our team.

Job Duties and Responsibilities:

• Meet, greet, and assist passengers at Airport to baggage claim and transportation
• Provide excellent customer service
• Customers include corporate & incentive group travelers and individual vacation travelers
• Collect travel vouchers, paperwork, and other documents from customers and clients

Qualifications:

• Professional work ethic, appearance, and customer service style
• Knowledge of our destination and ability to answer customer questions
• Willing to learn airport processes and procedures and follow instructions
• Excellent verbal and written communication skills
• Excellent interpersonal skills with external and internal customer bases
• Dependable and on-time
• Willing to work flexible shifts, with availability seven (7) days a week
• Work well in a team environment to accomplish team goals, but also able to work well independently
• Able to comfortably speak to groups ranging from 10-25 people

Pay: From $18.50 per hour

Benefits:

• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Application Question(s):

• What days and shifts can you work?

Work Location: In person