Position: AM Server
Reporting To: FOH Manager/General Manager
FLSA Classification: Part-Time
Job Summary
Buck & Honey’s Waunakee is seeking passionate, caring, and hospitality-focused server to join our team! We are looking for someone with daytime availability on Tuesdays and Wednesday, and open availability on Sundays (AM of PM shift).
A Buck & Honey’s server anticipates and fulfills guests’ needs, ensuring a memorable dining experience. With a friendly and enthusiastic attitude, servers deliver exceptional hospitality while representing and acting as ambassadors for the Buck & Honey’s brand.
Mission Statement
Our mission is to consistently deliver creative yet familiar food in a welcoming and vibrant atmosphere. We facilitate fun to ensure each guest has a memorable experience at a great value.
Core Values
- Empathy: We care deeply about the well-being of our guests and employees.
- Inclusion: We value and respect the diversity of our B&H family.
- Fun: We create a welcoming, lively, and memorable atmosphere.
- Community: We actively support and connect with our communities.
Duties and Responsibilities
Guest Interactions
- Welcome guests warmly and provide a detailed \"tour\" of menu offerings.
- Make menu recommendations, answer questions, and anticipate guests’ needs.
- Adhere to liquor liability laws and practice responsible beverage service.
- Take orders, deliver food and beverages, and ensure guest satisfaction.
- Maintain cleanliness in all areas, including pre-bussing, detailing, and deep-cleaning.
- Complete daily and weekly side work tasks.
- Collaborate with coworkers as a positive and supportive teammate.
Order Processing
- Enter orders accurately into the POS system.
- Prepare non-alcoholic beverages and process guest payments.
Bussing and Table Resetting
- Maintain tables by pre-bussing and refilling beverages.
- Clear tables and unload dishes in the dish or bar areas.
- Sanitize tables, chairs, and surrounding areas.
- Reset tables with proper silverware, napkins, and condiments.
Housekeeping
- Clean and stock server stations.
- Roll silverware and maintain designated sections.
- Assist with sweeping, mopping, and setting up tables as needed.
This description outlines the general scope of responsibilities; additional duties may be assigned.
Education and Experience
- Minimum of 1 year of server experience or a similar role.
- Completion of Buck & Honey’s server training (5 shifts required upon hire).
Knowledge, Skills, and Abilities
- Knowledge of service standards and food/beverage processes.
- Strong communication and customer service skills.
- Ability to work cooperatively as part of a team and independently when needed.
- Strong organizational, problem-solving, and time-management skills.
- Flexibility and adaptability in a dynamic restaurant environment.
- Proficiency in restaurant software and applications.
- Must be 18 years or older to serve alcoholic beverages.
Working Conditions
- Active work requiring standing and walking for up to 8 hours.
- Ability to lift 25-40 lbs. and perform physical tasks such as bending, reaching, and stooping.
- Moderate to loud noise levels typical of a restaurant environment.
- Ability to work outdoors during summer months.
Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions.
Additional Details
- Hours per week: 20-29
- Tip income: Yes
- Open to applicants without a high school diploma, college degree, or with gaps in employment history.
Why Work at Buck & Honey’s?
We welcome applicants of all ages and backgrounds, including those reentering the workforce. Our team values inclusion, support, and creating a positive environment for employees and guests alike.