Amazon Account Manager (GCC Region)

We are seeking an experienced and results-driven Amazon Account Manager to join our dynamic team and manage our business operations across the UAE and KSA markets. The successful candidate will be responsible for driving sales growth, optimizing product listings, enhancing brand presence, and improving the overall performance of our Amazon accounts in these key markets. This role requires a strategic thinker with strong analytical skills and a deep understanding of e-commerce trends, customer behavior, and Amazon's platform.

Key Responsibilities:

Account Management: Oversee the day-to-day operations of Amazon accounts for the UAE and KSA markets, ensuring that product listings are optimized, accurate, and compliant with Amazon’s guidelines.

Sales Growth: Develop and execute strategies to drive revenue growth through Amazon by identifying opportunities, managing campaigns, and optimizing pricing strategies.

Product Optimization: Collaborate with the marketing and product teams to optimize product listings, improve SEO, and enhance product images, titles, and descriptions for maximum visibility and conversion rates.

Performance Analysis: Track and analyze key performance metrics (KPIs), including sales, traffic, conversion rates, and customer feedback, providing actionable insights and recommendations for improvement.

Inventory Management: Work closely with the logistics and supply chain teams to ensure that stock levels are well-managed and that products are available for sale, avoiding stockouts and managing FBA (Fulfilled by Amazon) inventory.

Campaign Management: Plan and execute Amazon PPC (Pay-Per-Click) campaigns, monitor ad performance, and adjust bidding strategies to improve ROI.

Customer Experience: Ensure exceptional customer service by monitoring and responding to customer reviews, addressing issues, and enhancing brand reputation on the Amazon platform.

Market Research: Stay up-to-date with the latest trends in e-commerce, Amazon policies, and the competitive landscape in the UAE and KSA markets.

Cross-Functional Collaboration: Work closely with other teams, including marketing, logistics, and customer service, to align on goals and execute successful campaigns.

Requirements:

Experience: Minimum of 2 years of experience in Amazon account management, e-commerce, or a related field, with a focus on the UAE and KSA markets.

Skills:

Strong knowledge of Amazon Seller Central and Amazon Vendor Central platforms.

Proficient in Amazon PPC, SEO, A+ Content, and other Amazon tools and services.

Analytical mindset with the ability to use data to drive decisions and optimize performance.

Strong communication and negotiation skills.

Ability to work independently and in cross-functional teams.

Languages: Fluent in English

Technical Skills: Experience with tools like Excel, Google Analytics, Helium 10, Jungle Scout, or similar is a plus.

Job Type: Full-time

Work Location: In person