AMAZON MARKETPLACE SPECIALIST

Amazon Marketplace SpecialistJob Overview

We are looking for an Amazon Marketplace Specialist to manage and grow our Amazon store. This person will handle all Amazon-related operations, including listing creation, product optimization, inventory management, advertising, customer service, and performance monitoring.

Key ResponsibilitiesAmazon Store Management

• Manage Amazon Seller Central account daily.
• Create, optimize, and update product listings (titles, bullet points, descriptions, keywords).
• Monitor product performance, pricing, Buy Box, and competitor activity.

Inventory & Order Management

• Track inventory levels and coordinate restocking.
• Manage FBA shipments: label, prepare, and send inventory to Amazon warehouses.
• Resolve stranded inventory and listing suppression issues.

Advertising (Amazon PPC)

• Create and manage Amazon Sponsored Ads campaigns.
• Monitor ad performance and adjust bids/keywords.
• Optimize campaigns to reduce ACOS and increase ROI.

Customer Service

• Respond to customer messages and resolve issues professionally.
• Handle returns, refunds, and customer complaints.
• Maintain positive seller ratings and metrics.

Reporting & Optimization

• Analyze sales reports and performance metrics.
• Identify growth opportunities, new keywords, and trends.
• Troubleshoot Amazon policy warnings, account health issues, and compliance.

Required Qualifications

• Experience managing Amazon Seller Central or Amazon FBA.
• Strong understanding of Amazon listings, SEO, PPC, and product ranking.
• Knowledge of inventory management and e-commerce operations.
• Good analytical skills for data and sales reports.
• Strong communication and problem-solving abilities.

Preferred Qualifications

• Experience with Amazon tools such as Helium10, Jungle Scout, or Keepa.
• Basic knowledge of graphic design (for listing images/A+ content).
• Experience with e-commerce platforms like Shopify, eBay, Walmart, etc.

Job Types: Full-time, Contract