Ambulatory & Ambulatory Scheduling Analyst

Job Title: Ambulatory & Ambulatory Scheduling Analyst

Role Summary

The Ambulatory & Ambulatory Scheduling Analyst is responsible for supporting and optimizing outpatient clinical workflows, provider documentation templates, and ambulatory scheduling configurations. This role ensures seamless coordination between clinical operations and IT systems to enhance provider efficiency, patient access, and ambulatory quality performance.

Key Responsibilities

1. Outpatient Clinical Workflow Optimization

• Analyze and document end-to-end outpatient clinical workflows.
• Configure and optimize EHR modules for ambulatory practices.
• Partner with physicians, nurses, and clinic managers to streamline patient flow.
• Support visit types, encounter workflows, and referral processes.
• Identify workflow gaps and implement process improvements.

2. Provider Templates & Documentation Build

• Build and maintain provider documentation templates.
• Configure smart forms, order sets, visit types, and preference lists.
• Ensure templates align with regulatory and clinical standards.
• Support template optimization for specialty-specific workflows.
• Conduct testing, validation, and user acceptance testing (UAT).

3. Ambulatory Scheduling Configuration

• Configure scheduling templates, provider calendars, and resource allocation.
• Optimize appointment types, visit lengths, and slot utilization.
• Support access management initiatives (open access, block scheduling).
• Analyze no-show rates and recommend scheduling improvements.
• Troubleshoot scheduling errors and user issues.

4. Ambulatory Quality Metrics & Reporting

• Support ambulatory quality programs (HEDIS, MIPS, etc.).
• Monitor and validate quality measure build within the EHR.
• Assist in performance dashboards and reporting configuration.
• Collaborate with quality teams to improve metric performance.
• Ensure documentation supports accurate quality capture.

5. Stakeholder Collaboration

• Act as liaison between clinical users and IT teams.
• Provide end-user training and go-live support.
• Participate in system upgrades and enhancement cycles.
• Maintain documentation for build and configuration changes.

Required Qualifications

• Bachelor’s degree in Healthcare, IT, Nursing, or related field.
• 3+ years experience in Ambulatory EHR configuration/support.
• Strong understanding of outpatient clinical workflows.
• Experience in scheduling template build and optimization.
• Knowledge of ambulatory quality measures and reporting.

Preferred Qualifications

• Certification in Ambulatory module (Epic/Cerner or equivalent).
• Experience supporting multi-specialty outpatient practices.
• Familiarity with regulatory reporting (MIPS, HEDIS).
• Experience with data analytics or reporting tools.

Key Competencies

• Workflow analysis
• Clinical documentation build
• Scheduling optimization
• Quality measure configuration
• Strong stakeholder communication
• Problem-solving and analytical skills

Job Types: Full-time, Permanent

Pay: ₹600,000.00 - ₹1,600,000.00 per year

Work Location: Hybrid remote in Noida