AMER - Customer Service Executive (arabic)

Job description

• Providing introductory information to new customers
• Ensuring that customers are satisfied with services
• Following up with clients or customers to check that they’re still satisfied with any purchases
• Letting customers or clients know about additional products or services
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Troubleshooting common issues with a service
• Working with a team of CSRs and other departments to find appropriate solutions

Requirements:

• Preference to Amer typist or Amer customer service experience
• Proficient knowledge of customer service, and standard office practices and procedures.
• Proficient computer skills.
• Proficient standard office equipment skills.
• Outstanding communication skills, both written and verbal.
• Strong people skills.
• Excellent phone etiquette.
• Outstanding organizational skills.
• Available to work morning or evening shift
• location : DIP 1- Dubai

Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED3,500.00 per month

Application Question(s):

• current visa status
• can you join us immediately

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service: 2 years (Preferred)
• AMER Center: 1 year (Required)

Language:

• english (Required)
• Arabic (Required)