AML Operations Analyst

About the Company:

Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners.

Ouro's flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations.

Since Ouro's founding in 1999 by industry pioneers, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with employees worldwide.

Description of Position: The Compliance Department operates in a fast-paced, rigorously examined and dynamic environment. The Anti-Money Laundering (AML) Compliance Analyst performs various investigation assignments related to regulatory initiatives pursuant to the Bank Secrecy Act (BSA), USA PATRIOT Act, Money Laundering, Suspicious Transactions and High-Risk Activities. This position is critical to protecting the Company from legal and regulatory risks, as well as reputational and franchise risks. This is a non-supervisory position that has the option of being hybrid in Austin, TX or fully remote.

Duties and Responsibilities: Primary responsibilities of the position include performing case investigations using various sources, systems and reports for suspicious activity related to money laundering, terrorist financing, identity theft and other criminal activities using Ouro-managed programs and agents. Identifying unusual customer transaction patterns indicative of suspicious activity; investigating inappropriate and/or fraudulent activity; conducting enhanced due diligence on high-risk customers; escalating issues as warranted to management; maintaining thorough documentation of compliance with all BSA/AML/OFAC requirements; and continuously working to understand and mitigate risk and losses.

Other duties include the following:

• Interview customers, relationship managers and business partners during case

investigations

• Collect appropriate documentation to evaluate and recommend the submission of

suspicious activity reports (SARs) and/or bank referrals

• Prepare well-written Suspicious Activity Reports (SARs) on suspect transactions
• Run queries and analyze transaction data against customer profiles
• Performing enhanced due diligence on load exception requests and high-risk customers
• Interact with AML systems to document case investigations
• Work closely with AML and Fraud team to make recommendations, identify trends and evaluate card activity risks

Qualifications:

• Bachelor’s degree with a minimum of 1 to 3 years specific BSA/AML investigation

experience preferred, but not required. A bachelor’s degree in a relevant subject that

shows writing, research and analysis skills will be accepted in lieu of experience (CAMS or CFE a plus)

• Excellent written and verbal communication skills
• Intermediate Excel skills required
• Strong analytical, critical thinking and problem-solving abilities and able to decipher high risk attributes (transactional, geographical, product, customer type, etc.)
• Must be dedicated and focused with demonstrated ability to effectively analyze data from multiple sources in multiple formats from various sources and core processing systems
• Excellent communication skills, organizational skills and attention to detail
• Ability to work independently; take initiative; and able to adapt to change
• Quick learner able to readily understand regulatory compliance, financial concepts and issues, exercise sound judgment and observe the highest degree of confidentiality
• Adept at multi-tasking and meeting deadlines in a high-pressure environment
• Results oriented team player with strong initiative and flexibility
• Ability to thrive in a production-based environment
• As provided in Ouro's Background Check policy, eligible candidates may be subject to drug criminal history, and credit checks, which will be conducted and used in accordance with applicable local, state, and federal laws