Amway Grand Plaza Houseperson/Banquet Set Up - 3rd Shift

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown - and start your unstoppable career here.

This is a full-time, 3rd shift position, requiring weekend availability.

This position is eligible for full benefits (medical, dental & vision), 401K, paid vacation, discounted downtown parking, free employee meals, hotel and restaurant discounts and more.

SUMMARY:

Fulfill the daily operations of the banquet room set up within all AHC properties. Follow the expectations of the Amway Grand Plaza Hotel, including, following AHC guest service standards. Create a teamwork environment in the department and produce quality service to each guest.

ESSENTIAL FUNCTIONS:

• Completion of tasks as designated by assignment sheets E.O.'s and/or need
• Inspection of meeting rooms to insure they are ready for client functions

• Maintain equipment and report all damage equipment to assistant manager or manager for promptly repairs.
• Responsible to ensure of all equipment necessary for events communicate to Assistant Manager or manager of any especial need of equipment.
• Oversee maintenance and upkeep of all equipment and Meeting Room Spaces
• Oversee maintenance and upkeep of all storage areas
• Manage flow of activity throughout the hotel and other places during production and during events
• May be required to assist other departments with setting up family-meals/ buffets.
• Insure departmental safety and emergency procedures are being followed.
• Walk thru the hotel areas assigned to Conference Services Department to ensure areas are clean and unnecessary equipment has been removed.
• Any and all other duties as assigned by the manager

REQUIRED SKILLS:

• Teamwork: Ability to work collaboratively in a team environment, supporting colleagues and fostering a positive atmosphere.
• Time Management: Efficiently manage time and prioritize tasks to ensure smooth event operations.
• Physical Stamina: Ability to stand for extended periods, lift heavy items, and perform physical tasks associated with event service.
• Professional Appearance: Maintain a neat and professional appearance in accordance with company standards.
• Adaptability: Flexibility to adjust to changing situations and requirements based on the nature of events.
• Communication Skills: Ability to communicate clearly and effectively with guests, team members, and management.
• Problem-Solving Skills: Capability to address and resolve guest concerns or issues promptly and professionally.
• Attention to Detail: Keen eye for detail to ensure accuracy in service and presentation.

EDUCATION AND EXPERIENCE:

• High school diploma or GED
• Related experience and/or training is a plus

PHYSICAL REQUIREMENTS: