Summary of Essential Functions
-
Review patient care gaps for preventative exams. Call patients to schedule preventative measures or update their medical record with new information
-
Provide quality reports to clinical staff
-
Assist with data entry for monthly quality reports, physician goals report and access dashboards.
-
Pre-visit planning for patients; telephone calls to patients, data entry to update medical record
-
Perform audits of clinic safety measures
Educational Requirements
-
High school diploma or equivalent required.
-
Must be able to communicate effectively in English, both verbally and in writing.
-
Accredited Medical Assistant Program graduate preferred.
Licenses and Certifications
-
Certification as Medical Assistant (CMA) preferred
Knowledge/Skills/Abilities
-
Ability to read, comprehend and apply governmental rules and regulations
-
Apply understandings to carry out written and oral instructions
-
Recognize problems and take reporting action based upon sound judgment.
-
Understand patient and physician dynamics and effectively communicate with both patients and physicians.
-
Excellent written and verbal communication skills
-
Ability to work independently and manage tasks with minimal supervision.
Physical Requirements
-
Full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination.
-
Standing, walking for extensive periods of time.
-
Lifting and carrying items weighing up to 50 pounds.
-
Pushing and pulling of heavy objects.
-
Corrected vision and hearing to normal range.
-
Working under stressful conditions and working irregular hours.
-
Some exposure to communicable disease or bodily fluids.
Duties and Responsibilities
-
Review quality reports on a regular basis
-
Provide feedback to clinical staff on their quality performance and compliance with quality measures
-
Audit patient charts to identify root cause of non-compliance
-
Distributes educational materials to clinical staff
-
Assures accurate abstraction of data from medical record review.
-
Maintains proficient attention to detail.
-
Assures completed documentation of process review and follow up in the medical record.
-
Works collaboratively with providers and other support departments to ensure timely resolution to any identified variances as a result of audits.
-
Performs all other tasks/responsibilities as necessary.