Analyst Relations Services Associate

Location: Remote (U.S. based)
Reports to: Services Dept Lead

About Us

We're a 25-person, profitable B2B SaaS company trusted by the world's leading technology and professional services organizations to manage and strengthen their Analyst Relations programs. Companies like Google, Microsoft, and PwC rely on our ARchitect platform and managed services to turn analyst relationships into measurable business impact.

For 20 years, we've been helping enterprise clients navigate the analyst landscape with confidence. One secret to our success is operating with startup urgency—experimenting, moving fast, and staying curious—while providing the financial stability that comes with two decades of success. If you want to learn from AR veterans, work with marquee clients, and help shape how companies leverage market intelligence, this is your role.

The Role

We're looking for a Services Associate to join our Services team and help deliver high-quality analyst relations programs. You'll be the reliable force that keeps client engagements organized, on track, and impactful—coordinating briefings, managing timelines, and turning data into insights that drive real business value.

This is a hands-on role perfect for someone who's detail-obsessed, loves seeing patterns in data, and wants to learn the AR space from experienced practitioners. You'll work directly with clients, collaborate across teams, and contribute to streamlining how we deliver world-class service.

What You'll Do

• Keep programs humming: Coordinate analyst briefings, inquiries, peer reviews, and client engagements across multiple enterprise accounts
• Master the details: Track project timelines, deliverables, and shared assets using our ARchitect platform, AR Connect and workflow tools
• Enable client success: Prepare agendas, capture meeting notes, manage follow-ups, and ensure nothing falls through the cracks
• Tell the data story: Extract, summarize, and polish analyst insights
• Optimize constantly: Spot opportunities to automate, streamline, and improve how we work—then help implement them
• Be a team player: Jump in where needed, work flexibly under tight deadlines, and bring a proactive, can-do attitude

What You Bring

• Bachelor's degree and 1–3 years of professional experience in communications, PR, marketing, or a related field
• Genuine interest in analyst relations, competitive intelligence, or market intelligence
• Familiarity with current AI tools and a curiosity to push us forward in using new AI tools that deliver high quality results to our customers
• Exceptional attention to detail and a passion for data integrity
• Strong organizational skills with the ability to juggle multiple clients and deadlines
• Excellent written and verbal communications
• Collaborative, optimistic energy with a hunger to learn and contribute
• Proficiency in collaboration and communication tools include spreadsheets and slide creation
• You spot avoidable mistakes and incredible opportunities before they happen, and don't make the same mistake twice

Why You'll Love Working Here

• Learn from the best: Work alongside AR professionals with decades of cross-industry expertise
• Make an impact: Help clients transform their AR programs into strategic business assets
• Grow your career: Develop specialized knowledge in a high-value, in-demand space
• Work with purpose: Contribute to programs at companies shaping the future of technology
• Remote-first flexibility: Work from anywhere in the U.S. with occasional travel for team events

What We Offer

• Competitive salary based on experience and geography
• Flexible PTO and paid sick time
• Medical, dental, and vision coverage with 75-100% company contribution
• 401(k) plan with matching contributions
• A remote-first culture with intentional in-person gatherings

Our Values

• Customer Focus – How does this help our clients succeed?
• Collaboration – We win as a team.
• Integrity – Honest, respectful, transparent communication.
• Curiosity – We ask questions, experiment, and continuously improve.
• Excellence – Quality and precision matter.