Animal and Customer Care Technician (part-time)

Are you looking for a rewarding career where you can help your community and animals? The Bucks County SPCA in Quakertown is seeking a part-time entry level Animal and Customer Care Technician who is passionate, friendly, and caring.

This role is responsible for the care of animals in the shelter, ensuring they are fed and exercised daily as instructed. They provide friendly customer service while assisting with pet adoptions, animal intakes, and other client services. They also perform basic office administration and cleaning while playing an important role on a hard-working team committed to upholding the mission of the Bucks County SPCA.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Handle animals properly, humanely, and with compassion
• Ensure animals are fed, groomed, and exercised daily according to shelter procedures and veterinarian’s instructions
• Document food and water intake and excretions, notifying Shelter Management and veterinarians about abnormalities according to shelter procedures
• Stock supplies for exam rooms, treatment rooms, or food storage
• Clean and sanitize animal areas daily, including vacuuming and mopping floors, cleaning surfaces, laundry, and cleaning bowls and litter pans
• Provide excellent customer service through courteous, prompt, helpful service to shelter visitors, volunteers, and staff
• Understand and articulate Bucks County SPCA policies in a positive and effective manner
• Assist with pet adoptions, animal intake, and other client services
• Provide basic office support such as answering and directing phone calls, filing, and data entry
• Maintain equipment and bring to attention of management equipment that needs repair
• Perform other duties as assigned

QUALIFICATIONS

• High school diploma or equivalent
• Valid driver’s license and a good driving record
• Experience with animal care preferred
• Mid-level computer skills and use of standard office equipment
• Ability to take direction and work positively in a team environment
• Physical requirements include ability to talk, hear, and see, as well as sit, stand, walk, regularly lift and move up to 60 lbs.

The schedule includes Friday 9am-6pm and Saturday 9am-3pm. Holiday availability is required.

Job Type: Part-time

Pay: From $15.50 per hour

Benefits:

• On-the-job training
• Paid time off

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person