ANIMAL CONTROL OFFICER I

Why Work for the City of Balch Springs?

The City of Balch Springs is a vibrant, inclusive, and sustainable community that thrives on its rich history, commitment to progress, and dedication to fostering a positive work environment. As a city, we focus on enhancing the quality of life for our residents, businesses, and visitors.

We are a forward-thinking organization that embraces innovation and strives for excellence in every department. With our clear vision to inspire growth and community pride, the City of Balch Springs is an excellent place to build a rewarding career. Whether you’re passionate about public safety, economic development, or community engagement, we offer diverse opportunities that allow you to make a meaningful impact.

As an employee of the City of Balch Springs, you’ll be part of a supportive team where professional development is encouraged, and collaboration is valued. We believe in providing employees with the tools and resources they need to succeed, ensuring a positive work-life balance and fostering a culture of respect, integrity, and open communication.

Employee Benefits & Compensation:

• Competitive Salary: We offer competitive pay based on qualifications and experience.
• Comprehensive Benefits Package: Includes medical, dental, and vision coverage for employees and their families.
• Retirement Plans: Access to Texas Municipal Retirement System
• Paid Leave: Generous paid time off, including vacation (15 days for 1st year), sick leave, and holidays (11 plus 2 floating.)
• Professional Development: Opportunities for training, certifications, and career advancement within the city.
• Employee Recognition: We value and celebrate the hard work and dedication of our employees.

Our core values of integrity, respect and transparency guide our everyday work, and we actively support our employees’ professional growth. Join our team and help shape the future of a city that’s committed to creating a thriving environment for all.

Job Summary:

As an entry-level role, the Animal Control Officer I assists in enforcing animal care and public safety laws, responding to complaints, and managing stray or nuisance animals. This position also supports shelter operations through administrative and technical tasks, maintaining facilities, ensuring proper animal care, and promoting a well-organized, compassionate environment.

Minimum Job Requirements:

• High School Diploma or General Education Degree.
• Must have a genuine liking of animals.
• A valid state driver’s license.

Essential Job Functions:

• Handle administrative tasks, including answering calls, processing fees, maintaining records, and organizing office supplies.
• Perform shelter duties, including cleaning, animal care, and accurate documentation of intakes and dispositions.
• Assist the public with animal-related inquiries, adoptions, lost and found services, animal complaints, and provide education on responsible pet ownership and animal welfare.
• Respond to calls regarding stray or nuisance animals, assisting in their capture and ensuring proper care.
• Conduct daily animal inventory, ensuring accurate data entry and proper documentation on kennels.
• May assist in humane euthanasia procedures and disposal of deceased animals under supervision.
• May assist with supporting community outreach, adoption programs, and volunteer coordination, including assigning duties and tracking hours.
• Educate the public on City ordinances, animal welfare, and cruelty prevention through outreach efforts.
• Perform related duties as assigned.

Knowledge of:

• City organization, operations, policies, and procedures.
• Knowledge of federal, state and local laws relating to animals in the State of Texas.
• Knowledge of safety practices and procedures relating to animals such as animal body
• language, animal handling etc.

Skills in:

• Providing exceptional external and internal customer service.
• Communicating effectively.
• Handling multiple tasks, planning, and prioritizing.
• Enforcing regulations with tact and good judgment.
• Working well under pressure with flexibility and professionalism.
• Operating a personal computer and various software programs.

Physical Demands/Work Environment: Must have the ability to lift, carry, push and/or pull greater than 50 pounds, and may require infrequent lifting of greater than 100 pounds. This position is exposed to extreme elements including extreme heat and/or cold, wet and/or humid conditions, noise intensity level, moving mechanical parts/hazards, dirt/dust, and odors. Working with a wide variety of people. Ability to work weekends, holidays, and on-call schedules.

E.E.O.C. The City of Balch Springs does not discriminate on the basis of race, color, national origin, sex, religion, age, disability or military service in employment or the provision of services.