Annapolis, MD

Job Overview

Divan Marketplace (The Red Bean) in Annapolis, MD is looking for one barista/ice cream swirler to join our 12 person strong team. We are located at 220 Main St. Our ideal candidate is a self-driven, motivated, and hard-working individual who enjoys serving customers by partnering with other team members. Divan Marketplace delivers gourmet products and services while making customer experience at its highest level and bringing joy to our customers.

Barista/Ice Cream Swirler

Red Bean

Annapolis, MD

Job Details

Part-time | Full-time

Qualifications:

Customer service Barista experience Food service Guest services1 year

Full Job Description

Coffee/ Ice Cream Shop in downtown Annapolis is looking for baristas and ice cream swirlers for the day shift. * Candidates MUST be available Saturday and Sunday mornings.

Candidate Qualifications:

• Trust-worthy and Reliable
• Available Weekends
• Trainable and Teachable attitude
• Accurately handle cash register operations
• Climb up and down ladders
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
• Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary
• Handle and move merchandise in coolers and freezers up to 40 pounds
• Ability to work in spaces where common allergens may be handled or present
• Ability to multitask and work in a fast-paced environment

• Ability to perform cleaning tasks and restocking across the store both opening and closing as well as during work hours.
• Ability to work well with others and exhibit good customer service skills
• Be able to swirl ice creams as they are ordered and make delicious coffee drinks efficiently.
• Be able to thoroughly clean and ring up customers correctly.
• 1+ year of Barista/ Food Service experience
• Maintain an inviting dining area for guests all day, every day
• Engage with guests to meet and exceed their expectations based on Divan Marketplace (Formerly The Red Bean) standards
• Produce items to specifications on production cards and follow specific department routines
• Monitor and record temperature-sensitive food items as outlined in best practices
• Complete and record all cleaning tasks in the Starbucks space as outlined in best practices
• Follow proper packaging and labeling guidelines for food products
• Follow all food safety requirements as outlined through best practice
• Locate and identify damaged, recalled or expired items and process according to best practice
• Ensure accurate in-stocks by placing store-initiated orders according to best practices
• Follow proper perishable inventory procedures to ensure an accurate recording of inventory
• Execute sampling best practices
• Create a welcoming experience by authentically greeting all guests
• Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
• Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
• Thank the guest in a genuine way and let them know we’re happy they chose to shop at our store
• Complete all required Starbucks trainings
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
• All other duties based on business needs

Job Types: Part-time, Full-time

Pay: Up to $17.00 per hour tips included

Expected hours: 10 – 25 per week

Benefits:

• Cash Rewards
• Excellent Customer Tips
• Employee discount
• Paid training

Restaurant type:

• Café
• Coffee shop
• Ice Cream shop

Shift:

• Day shift, Evening Shift, and Weekends

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Annapolis, MD 21401: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Guest services: 1 year (Preferred)
• Barista experience: 1 year (Preferred)

Shift availability:

• Night Shift, Weekend, Day Shift (Required)

Job Types: Part-time, Contract, Temporary

Pay: $15.00 - $16.00 per hour

Benefits:

• Employee discount
• Referral program

Work Location: In person