Apartment Leasing Agent - Experienced

Responsibilities

• Greet prospective tenants with a friendly, professional demeanor, providing comprehensive property tours and answering all inquiries confidently.
• Manage the leasing process from initial contact through lease signing, including application screening, credit checks, and background verifications.
• Ensure all leasing documentation, contracts, and legal administrative records are accurately completed and securely filed in accordance with company policies and legal standards.
• Utilize property management software ResMan to input data entry, track leads, update resident information, and generate reports efficiently.
• Uphold Fair Housing regulations by providing equal opportunity housing information and avoiding discriminatory practices.
• Collaborate with property maintenance teams to coordinate move-ins/move-outs and address resident concerns promptly.
• Engage in upselling opportunities by promoting additional services or amenities that enhance resident satisfaction and retention.
• Manage conflict resolution professionally when handling tenant disputes or lease negotiations, ensuring positive outcomes for all parties involved.
• Support administrative duties such as filing, phone etiquette, and general office tasks to ensure smooth daily operations.

Requirements

• Proven experience as an apartment leasing agent or in property management with a strong understanding of property leasing processes.
• Knowledge of Fair Housing laws.
• Proficiency in property management software ResMan
• Legal administrative experience related to lease contracts, tenant screening, and compliance documentation.
• Excellent customer service skills combined with strong negotiation abilities to close leases effectively.
• Office experience including data entry, filing systems, and managing multiple priorities efficiently.
• Strong conflict management skills with the ability to handle sensitive situations tactfully.
• Familiarity with property maintenance coordination and facilities management practices.

Pay: $19.00 - $21.00 per hour

Benefits:

• Paid time off

Work Location: In person