Apartment Turnover - Maintenance Technician - Operations Lead NY - FTE

2–3 years of Apartment Turnover experience in a supervisory or team lead role—ideally in field ops, facilities, hospitality, or housekeeping for all Lead positions.

Job Overview
We are seeking a dynamic and energetic Apartment Turnover Maintenance Technician - Operations Lead to oversee the efficient and high-quality turnover process of residential apartment units. This full-time role is pivotal in ensuring that each apartment is restored to impeccable condition, ready for new residents. As a leader in facilities maintenance, you will coordinate maintenance activities, supervise technicians, and uphold the highest standards of quality, safety, and customer service. Your expertise will drive operational excellence, foster teamwork, and contribute to an exceptional living experience for residents.

Duties

• Lead Property Turnovers: Oversee the full apartment preparation process—from coordinating housekeeping and maintenance teams to conducting detailed inspections before guest check-ins.
• Own Onsite Readiness: Assemble furniture, troubleshoot WiFi and tech setups, and carry out small repairs to ensure every apartment meets our standards before move-in.
• Field Coordination & Team Supervision: Act as the go-to person in the field, managing relationships with external vendors, housekeeping staff, and building personnel to ensure seamless operations.
• Perform Quality Control: Conduct thorough property inspections using mobile checklists, flag issues, and ensure that every space meets our cleanliness, functionality, and design expectations.
• Hands-On Support: Step in to help with urgent needs—whether that’s swapping out furniture, fixing appliances, delivering essentials, or solving guest lockouts.
• Drive Efficiency: Manage and maintain our corporate vans and inventory stock, ensuring supplies and tools are always available and organized.

Requirements

• 2–3 years of experience in a supervisory or team lead role—ideally in field ops, facilities, hospitality, or housekeeping
• Comfortable performing basic handyman tasks and minor repairs
• Physically capable of lifting 30Ibs and being active for most of the workday
• Tech-savvy—familiar with tools like Slack, G Suite, and mobile apps
• Strong communicator with a customer-first mindset and a positive, can-do attitude
• A flexible team player who thrives in a dynamic, constantly evolving environment

Additional Requirements:

• Availability to work SAT/SUN/MON
• Valid driver’s license
• Ability to drive a company van-sized vehicle
• Access to a reliable vehicle with mileage reimbursement

Benefits

• Competitive salary and quarterly performance bonus ($65,000 - $74,500 with up to 15% performance bonus)
• Handheld device stipend
• Flexible PTO
• Cigna Health Insurance (Medical, Dental, Vision)
• 401k retirement plan
• Paid maternity/parental leave benefits for new parents

Complimentary accommodation in Blueground locations. Think summer in Greece and winter in Dubai!

Job Type: Full-time

Pay: $65,000.00 - $74,500.00 per year

Benefits:

• Health insurance

Application Question(s):

• Do you have Lead Property Turnover experience?: Oversee the full apartment preparation process—from coordinating housekeeping and maintenance teams to conducting detailed inspections before guest check-ins?
• Do you have Tech-savvy experience in creating reports? Familiar with tools like Slack, G Suite, and mobile apps?

Experience:

• Apartment Turnover: 2 years (Required)
• Field Operations : 2 years (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person