Apple macOS Support Specialist

Join our IT team to support Apple macOS environments across global teams. Work with JAMF, MDM, and remote tools in a fast-paced, growth-oriented setup.

• Provide L1/L2 support for macOS devices across enterprise users.
• Troubleshoot hardware/software issues remotely and onsite.
• Manage Apple devices via JAMF and other MDM platforms.
• Handle user onboarding/offboarding for Mac endpoints.
• Maintain documentation and ticketing via ITSM tools (e.g., ServiceNow).
• Collaborate with Windows/Linux support teams for cross-platform issues.
• 2+ years in macOS support or Apple ecosystem.
• Hands-on with JAMF, MDM, Remote Desktop, Active Directory.
• Familiarity with ITIL processes and ticketing systems.
• Strong communication and problem-solving skills.
• JAMF Certified Tech/Admin (preferred).
• Experience in hybrid or remote support environments.
• Exposure to enterprise-level Apple deployments.

Job Type: Full-time

Pay: ₹12,000.00 - ₹22,000.00 per month