Appliance Sales Representative

Appliance Sales Representative

Quarryville, PA

Do you enjoy connecting with people and creating a shopping experience that feels personal, helpful, and memorable?

Why You'll Love Working with Us

• Balanced Schedules: Enjoy work-life balance with staffing designed to ease peak seasons and distribute workloads fairly.
• Ongoing Training: Receive continuous education on new appliances and brands, with Martins investing in professional growth from day one.
• Career Advancement: Develop into leadership opportunities through training that enhances field skills and personal leadership qualities.
• Strong Retention: Join a company with a 10% turnover rate, where supportive leadership and a team culture foster long-term employee satisfaction and success.
• Supportive Culture: Work in a friendly, faith-based environment that values honesty, integrity, and excellent customer service.

Martin Appliance is part of the Martin family of companies, including Martin Water, Martin Heating & Cooling, Martin Furniture & Mattress, and Pure Test Laboratory. For over 40 years, we have served Pennsylvania communities with integrity, excellence, and a commitment to stewardship. As a faith-based company, we are committed to fostering personal growth, upholding professional quality, and cultivating strong relationships that positively impact the lives of those we serve.

What You'll Do as an Appliance Sales Representative:

• Greet customers warmly and provide refreshments while offering attentive, personalized assistance.
• Listen carefully to understand customer needs and preferences, recommending trusted brands and tailored product options.
• Explain the Martin Advantage, including professional installation, expert service, and available financing or protection plans.
• Communicate availability, pricing, & lead times clearly for all products and backorders.
• Respond cheerfully and professionally to phone and email inquiries, providing quotes with photos and specifications as needed.
• Follow up with customers using their preferred communication method to guide purchase decisions and ensure satisfaction.
• Document quotes, sales transactions, and customer details to maintain organized records.
• Collaborate with teammates to create a positive, professional, & welcoming store environment.
• Work full-time, Monday through Friday, 8:00 AM-5:00 PM, with one alternating weekday until 7:00 PM and a minimum of two Saturdays per month.

Our Ideal Appliance Sales Representative:

• Experienced: Two or more years of customer service or customer-facing experience preferred. Previous experience in appliance sales is a plus.
• Customer-focused: Builds rapport easily, listens carefully, and asks the right questions to offer thoughtful, personalized recommendations.
• Detail-oriented: Maintains accurate records, quotes, and customer information to ensure smooth transactions and follow-up.
• Professional Communicator: Comfortable engaging with customers in person, by phone, and through email with a friendly, confident demeanor.
• Team-oriented: Collaborates effectively with coworkers to foster a positive, efficient, and welcoming store environment.
• Tech-savvy: Proficient with Microsoft Office and able to learn company quoting, tracking, and follow-up systems.

What We Offer Our Appliance Sales Representative:

• $70-100k/year. DOE
• Health, dental, and vision insurance
• Paid time off
• Paid holidays
• Yearly Christmas bonus
• 401K with company match
• Company apparel
• Exclusive discounts on Martin Companies' products and services
• Christmas banquet & summer picnic
• Cross-training opportunities
• Leadership development & advancement potential
• Faith-based company committed to glorifying Christ through service, stewardship, and excellence in all we do
• Family-oriented culture with strong retention, genuine teamwork, and balanced schedules that reflect care for employees both at work and at home

To Apply

We'd love to hear from you if you're passionate about helping people find the right solutions and want to grow with a faith-based company that values integrity, teamwork, and service. Please submit your resume in PDF or Word format for consideration through this job posting.

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Requirements:

• Experienced: Two or more years of customer service or customer-facing experience preferred. Previous experience in appliance sales is a plus.