UX/CX DESIGNER

Refer & Earn

Referral Fee: $500.00

About the Role:

IntellectFaces, Inc. is seeking a creative and analytical UX/CX Designer to design engaging, intuitive, and accessible digital experiences for our client in New Jersey. The ideal candidate will have a strong understanding of human-centered design, usability principles, and customer journey mapping, with proven experience improving digital experiences across web and mobile platforms.

Key Responsibilities:

• Lead the end-to-end design process — from discovery and user research to prototyping and usability testing.

• Create wireframes, user flows, journey maps, and interactive prototypes to communicate design concepts effectively.

• Conduct UX research to identify pain points and opportunities for experience improvement.

• Collaborate closely with product managers, developers, and business analysts to align UX/CX strategies with business goals.

• Develop and maintain design systems and ensure brand consistency across digital touchpoints.

• Use analytics, feedback, and behavioral data to drive design decisions and enhance user satisfaction.

• Advocate for accessibility and inclusive design standards (WCAG 2.1).

• Present design solutions and findings to stakeholders, incorporating feedback into iterative improvements.

Required Skills & Qualifications:

• Bachelor’s degree in Design, HCI, Computer Science, or related field (Master’s preferred).

• 5+ years of experience in UX, UI, or CX design roles.

• Proficiency in design and prototyping tools such as Figma, Adobe XD, Sketch, InVision, or Axure.

• Experience with user research, persona development, journey mapping, and usability testing.

• Strong understanding of interaction design, information architecture, and visual design principles.

• Familiarity with frontend technologies (HTML, CSS, JavaScript) for design collaboration.

• Excellent communication and presentation skills with the ability to explain design rationale clearly.

• Prior experience working with state or local government agencies (preferred).

Preferred Qualifications:

• Certification in UX/CX or Design Thinking (e.g., Nielsen Norman Group, IDEO, or similar).

• Experience designing for accessibility (Section 508 compliance).

• Understanding of Agile/Scrum methodology and design sprints.

Must Have

• SKETCH

• HTML

• INVISION

• PERSONA DEVELOPMENT

• INFORMATION

• ADOBE XD

• JAVASCRIPT

• UI/UX 5 yrs

• VISUAL DESIGN

• FIGMA

• CX 5 yrs

• INTERACTION DESIGN

• USABILITY TESTING

• HUMAN-CENTERED DESIGN

• UX RESEARCH

• JOURNEY MAPPING

• AXURE

• USER RESEARCH

• CUSTOMER JOURNEY MAPPING

• CSS

• AGILE METHODOLOGY

• CREATIVE

• ENGAGING

• CONSISTENCY

• COLLABORATION

• PRESENTATION SKILLS

• BACHELORS DEGREE

• UX / CX

• DESIGN THINKING