Application Engineer - Protection, Automation and Control, Houston, TX (or Remote) – NA Region (f/m/x)

OMICRON is a leading manufacturer of primary and secondary test equipment for electric power systems. The Application Engineer – Protection, Automation and Control will be responsible for supporting technical sales and providing high-level technical support of OMICRON business unit secondary products and their applications.

This position is based in Houston, TX where OMICRON maintains a strong regional presence and where our training Academy is located. However, for candidates who demonstrate a strong level of expertise in secondary products and their applications, a remote work arrangement may be considered.

ESSENTIAL JOB FUNCTIONS

• Work diligently to gain a working knowledge of OMICRON protection testing solutions and system protection applications
• Assist internal and external customers in the proper and safe use of OMICRON protection and testing solutions
• Learn to provide competent product and application support of relay, metering, automation, and control equipment testing for internal and external customers.
• Use Customer Relationship Management tools (CRM) to monitor assigned queues and administer assigned cases, academy training, and customer meetings
• Learn to use systematic troubleshooting methods to identify and resolve product or application issues
• With the assistance of the team as required, provide product and application support for internal and external customers for testing relay, metering, automation, and control equipment
• Support the marketing & sales activities of OMICRON by participating in industry events such as trade shows, user meetings, and workshops as assigned
• Effectively use OMICRON collaboration tools to interact with the team
• Assist in preparing and delivering in-person or virtual product and application training
• Assist in preparing application notes, magazine articles, and technical papers
• Assist in constructing, operating, and maintaining the training laboratory
• Perform other duties as assigned by the SEC Engineering Manager

KNOWLEDGE, SKILLS AND ABILITIES

• Consistently demonstrate trustworthiness, transparency, and ethical behavior
• Display exceptional attention to detail
• Strong presentation skills to effectively promote products, technologies, and test methodologies to a wide range of audiences, including technicians, engineers, supervisors, managers, and executives.
• Goal and team oriented, with a willingness to work collectively with others to achieve corporate, regional, and personal goals
• Exceptional writing, teaching, and presentation skills
• Strong customer focus, communication skills, and organizational skills
• Understand and apply fundamental electrical engineering concepts
• Ability and desire to learn complex systems
• Excellent verbal and written communication skills
• Willingness to travel (up to 50 %)

WORK EXPERIENCE REQUIREMENTS

• Minimum of 1 – 2 years of experience in protection, automation, and control in the power industry.
• Hands-on experience testing protective relays.
• Knowledge of testing methodologies and maintenance practices to ensure a continuous and reliable power system.

This is not an exhaustive list of all duties and responsibilities. OMICRON electronics Corp. USA reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

EDUCATION

• A Bachelor's degree in electrical engineering or electrical engineering technology from an accredited school or university.

• Completion of power, electronic, electrical, or computer technical education, along with substantial work or military experience may be substituted for the bachelor's degree.

This is not an exhaustive list of all duties and responsibilities. OMICRON electronics Corp. USA reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

WORKING CONDITIONS

• Physical Demands: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to allow differently-abled individuals to perform the essential functions of the job.
  
• Must be able to see, hear, speak, and write clearly to communicate with customers; manual dexterity required for occasional reaching and lifting of large objects more than 50 pounds; and operating office equipment; Frequent sitting, occasional bending and kneeling.
• Work Environment: In general, the following work environment conditions represent those an employee encounters while performing the job's essential functions. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.
• Specific vision abilities required include close vision, distance vision, color perception, depth perception, and the ability to adjust focus.
• Job will be situated in an office environment but will require regular travel to visit a client's office, production facility or industrial/construction job sites. Conditions will vary at each location.
• Hazards such as those encountered in substation environments, such as the presence of high voltage, and other sources of electrical shock may be encountered. May be required to use Personal Protection Equipment (PPE): hard hats, safety boots, ear protection, safety glasses, fall restraint, and FR clothing.

OMICRON provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, nationality or origin, age or disability.

If you are interested in this position, please complete this employment application and upload all your information (resume, employment application,...).