Application Support Engineer

> Specialized in troubleshooting, diagnosing and fixing IBM InfoSphere Optim problem for enterprise customer. 2> Work with Data Archiving, Purging and Restoration process, test data management and privacy components to ensure efficient and secure data handling. 3> Review diagnostic data interprets logs and provides solutions , training and documentation to requester. 4> require strong analytical technical and communication skull, plus hands-on experience with Optim, database and technical support. 5> Optim server/DB maintenances 6> Updating and Appling fix pack for the IBM Optim 7> Creating appropriate tickets and PMR in case of issues 8> Implementation of IBM Optim data growth complete solution 9> Creating DB aliases 10> Creating Optim Objects 11> ODM Data source 12> Giving demo for multiple applications 13> Creating necessary documents (if required)