Applications Analyst

Location: Onsite - Sheridan, Wyoming

ABOUT SHERIDAN MEMORIAL HOSPITAL

At Sheridan Memorial Hospital, we proudly rank in the top 13.6% of U.S. hospitals, recognized by the Centers for Medicare and Medicaid Services. With over 850 dedicated employees and 100+ expert providers across 25 specialties, we are committed to exceptional, patient-centered care. Set in northern Wyoming’s stunning Big Horn Mountain foothills, Sheridan offers outdoor adventure and community charm. Our hospital combines cutting-edge technology with a collaborative, innovative culture. Join a team that values your skills, fosters growth, and empowers you to impact lives meaningfully. Apply today and be part of Sheridan Memorial Hospital’s mission of excellence!

JOB SUMMARY


The Information Systems Department is dedicated to making information quickly and easily available to facilitate health care providers in giving the highest quality care. As a part of the Information Services team, the Application Analyst supports assigned software systems or applications. The Application Analyst will be assigned to, and expected to maintain and apply his/her knowledge of the following software applications or systems: Cerner Electronic Medical Record, Infor ERP and HCM, as well as ancillary applications.


ESSENTIAL JOB FUNCTIONS

• Monitors effectiveness of the assigned systems and/or applications.



• Changes and enhances assigned systems including coordination improvements and system upgrades.



• Aids in the support of all systems where knowledge base may be utilized, as requested or needed.



• Assists in research, design, development, and implementation of new information systems as requested.



• Builds reports and/or assists users to create custom reports in assigned applications.



• Maintains the training and test systems in assigned applications.



• Shares knowledge of assigned applications with users and with IS department personnel.



• Provide Tier II/III technical support per request from various sources; investigate and troubleshoot issues.



• Coordinates successful project completion in a timely manner.



• Coordinates interface communications between various IS staff and vendors during assigned project implementation.



• Takes IT on-call duties for systems in use at SMH as scheduled or requested. This call includes nights, weekends, holidays, and during implementation and upgrades.



• Serves as primary contact for vendors during implementation and ongoing operations of assigned applications and/ or systems.



• Conducts and attends regular meetings with project coordinators, IS staff, or staff of other SMH disciplines involved in system projects.



• Resolves issues that are assigned by the IT Help Desk.



• Under direct supervision, analyzes business processes to determine potential needs and works with internal customers to identify changes or improvements to the functionality and efficiency of these processes.



• Suggests and implements improvements in applications and/or systems to management.



• Participates in house-wide committees and committee projects as requested.

POSITION QUALIFICATIONS


Education / Experience / License and Certifications

• High school diploma or general equivalency diploma (GED), required.



• Associate’s Degree in Information technology, Business, Communications or related field, preferred.



• 0 - 2 years of experience analyzing and evaluating business/processes, preferred.

Additional Skills

• Interviewing skills, to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information.



• Listening skills, to understand what people say and to detect what they might be hesitant to say.



• Analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements.



• Observational skills, to validate data obtained via other techniques and expose new areas for elicitation.



• Writing skills, to communicate information effectively to users, managers, and technical staff.



• Organizational skills, to work with the vast array of information gathered during elicitation and analysis and to cope with rapidly changing information.



• Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders (such as users, product management, and engineering).



• Modeling skills, to represent requirements information in graphical forms that augment textual.



• Representations in natural language, including using modeling languages already established in the development organization.



• Evaluation from product and project management on overall product quality and effectiveness in the hospital of the requirements after the product has been developed.



• Feedback from the team and hospital staff on the way in which the requirements engineering process was conducted.



• Satisfying or exceeding requirements development schedules, resource constraints, and quality goals.

Specific demands not listed: Possible exposure to blood and or body fluids / infectious disease / hazardous waste requiring the use of Personal Protective Equipment. Exposure to odorous chemicals / specimens and Latex products.


Pre-employment drug and alcohol screening is required.

Sheridan Memorial Hospital is an equal opportunity/Affirmative Action employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, sex, national origin, disability or protected veteran status. If you’d like more information about your EEO rights as an applicant under the law, please click here.

Location: Sheridan Memorial Hospital · Information Systems and Informatics
Schedule: Full Time, Days, M-F 8-5