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Applications Processor

About Us:

Paynada is a pioneering force in B2B payment technology services, committed to delivering innovative solutions tailored to our clients' evolving needs. With strategic partnerships, cutting-edge technologies, and a team of experts, we offer a diverse range of products and services, empowering businesses across the U.S. to seamlessly accept all payment types. Operating with the agility of a startup and backed by years of success and secure private financial support, we're dedicated to growing together and staying ahead in the industry.

Position:

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Paynada offers innovative payment processing solutions to merchants. Paynada has put together a comprehensive package of products and services. Paynada delivers a consultative approach on the best platforms and equipment most suitable for each merchant.

Duties/Responsibilities:

  • Reviews new applications and supporting documents
  • Sets up and onboards merchants into First Data and EPX systems
  • Occasionallyassistssales in keying in deals to IRIS CRM
  • Inputclientcontact information into IRIS CRMas needed
  • Works with sales to collect requested paperwork and documentstofulfill underwriting stipulations
  • Assistinmaintainingreports
  • Work closely with multiple departments and First Data/EPX underwriters to ensure a smooth set up and boarding for new merchants
  • Foresee and resolve potential issues with accounts from an underwriting/compliance standpoint
  • Review files to ensure proper set up and storage ofappropriate documents
  • Notifyappropriate partiesof expected future approvals, roadblocks, and deadlines.
  • Complete account maintenanceas needed
  • Maintain regular, consistent, and professional attendance/punctuality
  • Provide exceptional customer service and support
  • Other duties as assigned

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Excellent customer service skillswith the ability tohandle multiple personalities and escalated issues
  • Excellent organizational skillsandattention to detail.
  • Excellent time management skills withaproven ability to meet deadlines
  • Strong analytical and problem-solving skills.
  • Willingness to work a varying schedule which does includeafter hourssupport
  • Willingness to work in a hybrid office setting
  • Bilingual is preferred, but notrequired
  • Proficient with Microsoft Office Suite


Compensation:

The pay range for this position is $22.00 to $26.00 per hour, depending on experience


Schedule & Work Location:

This position may be required to be in the Allen, Texas office 2 times a month.


Benefits:


  • Genuine work/life balance.
  • Dynamic company culture.
  • 401k with company match.
  • Upward mobility and career development opportunities.
  • Medical, dental, and vision benefits for employees and dependents


Join Paynada, where success is unlimited, and your career in sales is built on innovation and growth. We're not just a company; we're a community working towards a shared future in business development.

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