Applications Specialist (ERP & Business)

Job Description

• Provide functional and technical support for ERP modules including HR, Finance, Supply Chain, Procurement, and Inventory.
• Coordinate with business users to gather requirements, analyze gaps, and implement improvements.
• Manage system configurations, workflows, user access, and periodic updates.
• Support integrations between ERP and other systems such as HRMS, Finance, HIS, and third-party applications (APIs/web services).
• Perform UAT planning, documentation, and user training.
• Troubleshoot and resolve ERP-related issues and escalate to vendor when required.
• Generate reports and assist in data analysis, cleansing, and migration activities.

Qualifications

• Bachelor’s degree in information systems, Computer Science, Business IT, or related field.
• Strong understanding of ERP workflows in Finance, HR, and Supply Chain.
• Knowledge of database fundamentals and SQL queries.
• Familiarity with integration protocols (HL7, APIs).
• Strong analytical and documentation skills.

Experience Required

• 3–5 years of experience supporting ERP modules.
• Experience in ERP systems such as Oracle, Odoo, Microsoft Dynamics, or similar.
• Experience in cross-functional coordination with finance, HR, and operations teams