Appointment Scheduler

About Us
Intero Chiropractic is a fast-growing, multi-location chiropractic & wellness group in the Bay Area. We help people finally find answers and relief—your work is where that journey starts.

Role
Inside Sales Representative (New Patient Coordinator) — convert inbound/outbound leads into Day-1 diagnostic appointments, keep show-rates high, and own pipeline follow-through across phone, SMS, and CRM (GoHighLevel).

What You’ll Do

• Respond to inbound leads fast (phone/SMS/email); speed-to-lead ≤ 2 minutes during coverage hours.
• Re-engage old leads and cold lists with multi-touch cadences.
• Book & confirm Day-1 diagnostic visits; reschedule proactively to protect show-rate.
• Pre-frame expectations (what happens at Day-1/Day-2) to reduce no-shows.
• Keep GHL spotless: notes, next steps, dispositions, opt-in status, tasks.
• Follow proven scripts & objection frameworks—sound natural, never pushy.
• Hit weekly KPIs and collaborate with the clinics to improve conversion and show.

You Are

• A clear, empathetic communicator who can guide hesitant prospects.
• Systems-minded: you live in the CRM and close loops.
• Competitive about metrics; calm under call volume.
• Tech-comfortable (CRMs, texting, dialers, call recording).
• 1–3+ years in inside sales / appointment setting / high-volume phone work.

Nice to Have

• GoHighLevel experience; healthcare/wellness intake; bilingual (Spanish or Mandarin).

Who You Are

• Empathetic, clear communicator with strong phone and written skills
• Motivated by hitting performance goals and improving conversion rates
• Comfortable with CRMs, automations, and modern communication tools
• Organized and proactive — you follow up, follow through, and own your pipeline
• Experience in appointment setting, customer service, or inside sales

Nice-to-Have

• Prior experience with GoHighLevel or similar CRM
• Background in healthcare, wellness, or chiropractic clinics
• Bilingual (Spanish or Mandarin a plus)
• Experience with remote phone-based roles and outcome-based KPIs

Job Types: Full-time, Part-time

Pay: $25.00 - $30.00 per hour

Application Question(s):

• What relevant accomplishments have you had within phone sales?

Work Location: In person