Appointment Setter / Booking Agent

Job Title: Appointment Setter / Booking Agent

Location: Louisiana, United States

Employment Type: Full-time

Salary: $35.00 - $45.00 per hour



Job Overview

GCGC BIZ LLC is a full-service design-build and construction company specialising in residential and commercial projects. From concept and architectural planning to construction and interior design, we deliver comprehensive project management with a focus on quality craftsmanship, innovative design, and client satisfaction. We are currently seeking a motivated and articulate Appointment Setter / Booking Agent to join our team. In this pivotal role, you will be the first point of contact for potential clients, responsible for generating interest in our services and scheduling qualified consultations for our design and sales specialists. The ideal candidate will possess outstanding communication skills, a professional demeanour, and a drive to achieve results.



Responsibilities

- Initiate contact with potential clients through outbound calls and emails to introduce the company and its services.

- Engage with prospective customers to understand their needs and qualify them for a consultation.

- Clearly articulate the value and benefits of our comprehensive design-build process.

- Successfully schedule qualified appointments for our sales and design consultants, managing their calendars effectively.

- Maintain accurate and detailed records of all client interactions within our CRM system.

- Follow up on leads in a timely and professional manner to nurture potential business opportunities.

- Meet and exceed weekly and monthly targets for appointment setting and lead qualification.



Qualifications

- Proven experience in a similar role, such as an Appointment Setter, Telesales Representative, or Booking Agent.

- Exceptional verbal and written communication skills with a confident and engaging telephone manner.

- Strong organisational and time-management skills, with the ability to handle multiple tasks efficiently.

- A self-motivated and results-oriented individual who can work independently.

- Proficiency in using CRM software and Microsoft Office applications.

- Previous experience in the construction, architecture, or design industry is highly desirable but not essential.