APU Shop Manager

Company Overview:

TES, a distinguished leader in global Business Aviation, specializes in optimizing aircraft availability through Engines & APU MRO, Rental availability and via exclusive OEM Parts distribution agreements. Our dedicated professionals consistently innovate, reflecting our commitment to being the foremost solution provider in business aviation.

Our vision drives us to not only excel in our industry but also to be recognized as a premier employer, not just in Fort Worth, Texas where we are headquartered, but globally as we continue to grow the TES brand. We aspire to contribute meaningfully to the communities where our employees live and work, embodying a commitment to excellence that goes beyond business.

Role Overview:

As an Operations Manager at TES, you will be instrumental in shaping our company’s strategic direction. You will will be responsible for leading a team, optimizing processes, and maintaining the high standards of service that define TES. You will be accountable for evaluating business performance and identify opportunities for growth and improvement. This position demands a strategic thinker with robust analytical skills, a deep understanding of the aviation industry, and the ability to communicate insights effectively.

Key Responsibilities:

• Operational Oversight: Manage daily operations, ensuring all processes run smoothly and efficiently.
• Team Leadership: Lead, mentor, and develop a team of professionals, fostering a culture of excellence and continuous improvement.
• Process Optimization: Identify and implement process improvements to enhance operational efficiency and effectiveness.
• Quality Assurance: Maintain high standards of service quality, ensuring compliance with industry regulations and company policies.
• Budget Management: Develop and manage operational budgets, ensuring cost-effectiveness without compromising quality.
• Performance Monitoring: Track and report on key performance indicators (KPIs), making data-driven decisions to drive improvements.
• Customer Focus: Ensure a high level of customer satisfaction by maintaining strong relationships with clients and addressing their needs promptly.
• Health and Safety: Ensure all operations comply with health and safety regulations, promoting a safe working environment.
• Strategic Planning: Contribute to the development and execution of operational strategies that support TES's growth and objectives.
• Collaboration: Work closely with other departments, including Sales, Finance, and HR, to ensure alignment and support business goals.

Qualifications:

• 5+ years’ experience in an operations management leadership role in corporate aviation
• Must have the ability to work in a fast-paced environment & able to deal with multiple priorities at the same time
• Attention to detail, with excellent organization and task management skills
• Strong troubleshooting and diagnostic skills desirable
• Knowledge of the HTF, TFE, CF34, CFE, BR710 engine and HW APU products would be beneficial
• Experience with Corridor and Salesforce would be an advantage
• A&P certificate would be an advantage
• Education: Bachelor’s degree in aviation management, Engineering, Business, or related field, or ; 5-8 years of experience in leu of degree