AR Accounting Technician III

This position is open only to current Colorado state residents.

An eligible list established with this recruitment may be used to fill other similar positions within the Colorado Department of Public Safety in the next 12 months.

Our Mission - Engaged employees working together to safeguard lives and to provide diverse public safety services to local communities.

Our Vision - Creating safer and more resilient communities across Colorado.

Our Core Values - Unity, Honor, Service

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is dedicated to non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

About the Work Unit

The Executive Director's Office (EDO) is the backbone of the Colorado Department of Public Safety, providing effective administrative and management services to the Department's operating divisions. The EDO includes the following:

• The Executive Director and Deputy Executive Director – Oversees strategic direction and operations for the department.
• Administrative Services Office - Provides division and department-level administrative and support functions encompassing accounting, procurement, budget, and logistics services (fleet, facilities, warehousing, material management and fabrication) to support the operations and programs of CDPS divisions.
• Human Resources Office - Supports recruitment, hiring, evaluation, benefits management, personnel actions, payroll and all other human resources functions.
• Compliance and Professional Standards Office – Develops policies, assesses and manages risk, and ensures compliance with state and federal requirements and professional standards.
• Colorado Integrated Criminal Justice Information Systems – develops cost-effective information sharing services to provide access for criminal justice agencies while maintaining information security. CICJIS is a collaborative program designed to facilitate information sharing at key decision points in the criminal justice process. There are five participating CICJIS agencies: The Department of Corrections, Judicial, the Colorado District Attorney’s Council, the Division of Youth Corrections, and the Colorado Bureau of Investigation.
• Colorado School Safety Resource Center – assists local schools and communities to create safe and positive school climates for pre-k through higher education schools in Colorado.

The Administrative Services Office provides internal administrative support to the Divisions within CDPS and include the following sections:

• Chief Administrative Officer’s office
• Accounting Services led by the Controller
• Budget and Policy led by the Budget Director
• Procurement and Commercial Cards led by the Purchasing Director
• Logistics Services Section led by the Logistics Director
• Property Services Section led by the Property Services Director

Accounting exists to meet statutorily required fiscal controls, accounting and financial reporting services to the Colorado Department of Public Safety (CDPS). Included in these services are employee payroll processing, vendor payments, revenue accounting and collections, expenditure monitoring, capital asset accounting and inventory, contract administration, accounts receivable monitoring and ongoing financial reporting and analysis.

Work Environment

• Professional office work environment.
• Mostly sedentary.
• Flexible office hours between 8:00 am and 5:00 pm.
• Hybrid schedule (2 days in office)

About the Job

This position ensures customers are billed for background check services provided by the InstaCheck and Biometric Identification and Records Units, and that payments are collected in a timely manner, verified and recorded to correct accounts accurately. The position resolves account discrepancies, and initiates past due and collections processes. The position also reconciles accounts receivable transactions with financial institutions, (i.e. American Express, Wells Fargo) to ensure integrity of accounting records within the State’s financial system of record, CORE.

Key Responsibilities Accounts Receivable Processing
Post customer payments by recording cash, checks and credit card transactions; post revenue by verifying and entering transactions received from various sources; updates receivable balances; maintains accounts receivable and customer transaction records; investigates and resolves discrepancies; protects organization through confidentiality; updates job knowledge by participating in educational opportunities; accomplishes mission by completing tasks timely and accurately.

Customer Service
As the principle point of contact for accounts receivable customers primarily through daily inbound phone calls and emails, this position provides support to external customers regarding billing or general information inquires; establishes long-term customer relationships; responds accurately to billing and account questions; assists customers with billing and payments as needed; deescalates upset or irate customers in order to satisfactorily address the customer’s needs; maintaining communication with the position’s direct supervision and program staff keeping them apprised of operational performance.

Other Duties as Assigned
Performs other duties as assigned to achieve the mission and purpose of the division and the department. Position assists in determining necessity and priority of supporting tasks.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Note, to be considered for this position, you must meet one of the following options for consideration.

Proven Experience, Knowledge, Skills

Three (3) years of technical Accounting or Bookkeeping experience.

OR Education and Experience, Knowledge, Skills

Appropriate education will substitute for the required experience on a year-for-year basis.

Preferred Qualifications and Competencies

• Experience with state financial system (CORE) is preferred
• Excellent interpersonal skills and intercultural competence
• Proficiency in Adobe and Google suite
• Advanced Excel knowledge and skills
• Must possess a high level of accuracy and attention to detail
• Must have excellent customer service and communication skills
• Ability to provide sensitivity and discretion with respect to confidential matters.
• Organizational skills
• Ability to follow directions
• Strong problem solving or analytical skills

Conditions of Employment

• Requires successful completion of a background investigation that includes a polygraph exam, a fingerprint based criminal history search, reference checking.
• Must be a Colorado resident at the time of application
• Recruitment Timeline Information and Important Notices
• Applications are considered complete and accurate at the time of submission. Therefore, additional information may not be solicited or accepted after your application has been received.
• Closing Date: All applications that are received by the closing of this announcement will be reviewed against the Minimum Qualifications in this announcement. Candidates who meet the minimum qualifications may proceed to the next step. Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.
• Supplemental Question: Effective responses to Supplemental Questions will directly relate to your professional experience, career accomplishments, and views about organizational values and approaches, and how they relate specifically to this position and requirements as you understand them. Answers generated by AI-tools will typically be unresponsive.
• Transcripts: An unofficial copy of transcripts must be submitted at the time of application should education be used as qualification. Transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may prevent your application from moving forward in the selection process.
• Military Veterans: If you are a military veteran you must submit a copy of your DD-214, Member 4 Copy, and VA disability letter if available/applicable at the time of application so we can determine if you are eligible for veteran's preference points. Military personnel who are stationed outside of Colorado may be eligible for this position by submitting the completed DD-2058 "State of Legal Residence" form.
• Application Tips: For an overview of State of Colorado application process and application tips, please view this .
• Resumes, Cover Letters, or other documents submitted will not be reviewed, assessed, or used in the initial stages of the comparative analysis (transcripts submitted to verify that the applicant meets either the education requirement or minimum qualification substitution are exempt from this).
• Notifications: All correspondence regarding your status in the selection/examination process will be sent via email to the email address listed on your application. Include your current working email addresson your application and check the email provided on your application frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from "state.co.us" and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
• Comparative Analysis Steps may include:
• An online skills assessment, beginning approximately March 5th
• Structured application review by a panel of SMEs beginning approximately March 17th
• One-way virtual interviews beginning approximately March 24th
• Interviews approximately the week of April 13th

Job Type: Full-time

Pay: $50,856.00 - $81,372.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Lakewood, CO 80215