AR Billing & Collections Specialist

Pay: $28.00 - $36.00 per hour

Job description:

Job description:

Accounts Receivable Billing & Collections Specialist – Join CWES!

At CWES, we are leaders in stormwater management, committed to excellence, and driven by a strong team culture. We’re seeking a detail-oriented and proactive Accounts Receivable Billing & Collections Specialist to join our growing team. If you excel in organization, problem-solving, and collaboration, this is the opportunity for you!

Why Join CWES?

• Competitive Pay & Benefits – We offer a strong salary along with a comprehensive benefits package.
• Career Growth – We invest in professional development and provide advancement opportunities.
• Supportive Team Environment – Work in a culture built on dependability, integrity, and respect.

Key Responsibilities:

• Customer Account Management – Support new and existing customers with account inquiries, ensuring a seamless AR process.
• Invoice Processing – Generate and distribute invoices with accuracy and efficiency using our accounting software.
• Payment Follow-Up – Monitor and collect outstanding balances, follow up on past-due accounts, and work with customers to resolve discrepancies.
• Records Management – Maintain and update customer account files, ensuring all records are precise and up to date.
• Problem-Solving – Proactively address unresolved AR issues, collaborating with internal teams for effective resolution.
• Contract & Compliance – Process contracts, lien waivers, change orders, and insurance certificates while ensuring adherence to company policies.
• Performance & Accuracy – Meet productivity standards while keeping the AR aging report clean and current.

· This position includes, but is not limited to, the responsibilities listed above. Duties may expand as the company evolves.

What We’re Looking For:

• Education – Bachelor’s degree preferred, but relevant experience is highly valued.
• Experience – Minimum 3 years in accounts receivable/billing, preferably in the construction industry. Experience with Acumatica is a plus!
• Skills – Strong attention to detail, excellent organizational abilities, and a deadline-driven work ethic. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.) and familiarity with Microsoft SharePoint are required.
• Resilience Under Pressure – Ability to operate effectively under pressure, manage competing priorities, and meet deadlines in a fast-paced environment.
• Collaboration – Ability to work independently while contributing positively to a dynamic team environment.

How Success is Measured:

• Timely and accurate invoicing
• Effective collection of outstanding balances
• High level of accuracy in customer account updates
• Positive customer feedback
• Consistently clean and current AR aging report
• Strong problem resolution and compliance with company policies
• Clear and proactive communication of issues, ensuring swift resolution
• Ability to maintain performance and accuracy under pressure

If you’re ready to bring your expertise to a company that values results, integrity, and professional growth, we want to hear from you! Apply today and take the next step in your career with CWES.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid sick time
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person

Pay: $28.00 - $36.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Application Question(s):

• What is your Customer Account Process?
• What City Do You Currently Reside In?
• This position requires working in the office full time. Are you able to meet this requirement? (Yes/No)

Experience:

• Accounts Receivable/Billing: 3 years (Required)

Work Location: In person