AR Caller - Experienced

We are looking for an experienced Accounts Receivable (AR) Caller to join our healthcare RCM team. The ideal candidate will be responsible for contacting insurance companies in the U.S. to follow up on outstanding claims, resolve issues, and ensure timely payments. A strong understanding of the U.S. healthcare billing process and denial management is essential.

Key Responsibilities:

• Follow up with insurance companies via phone to check claim status.
• Initiate necessary steps for timely recovery and resolution of claims.
• Analyze and understand denials, rejections, and underpayments.
• Take appropriate actions such as appeals or re-submissions.
• Maintain and update patient account information in the system.
• Meet or exceed daily productivity and quality targets.
• Document all actions taken on accounts in the billing system.
• Communicate effectively with the team and escalate complex issues to supervisors.

Required Qualifications:

• 1–3 years of experience as an AR Caller in medical billing (U.S. healthcare).
• Strong understanding of RCM, insurance follow-up, and denial management.
• Knowledge of CPT, ICD-10, HCPCS codes (basic level preferred).
• Familiarity with EMR/EHR and billing software (e.g., Epic, NextGen, Kareo, etc.).
• Excellent communication and negotiation skills.
• Ability to work in night shifts (U.S. time zones).
• Good typing speed and computer proficiency.
• High attention to detail and accuracy.
• Willing to work in Night Shifts

For Queries:

*hrtp@acidusms.com
*8438290250

Job Location - Tidel Park Coimbatore

We look forward to hearing from you!

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person