AR Team Lead

The Accounts Receivable Team Lead, in collaboration with the rest of the Revenue Cycle Department, is responsible for monitoring and managing accounts receivable and billing activities for full AR inventory resolution. The Accounts Receivable Team Lead’s responsibilities include daily oversight of team members and their associated activities including but not limited to following up on unpaid claims and obtaining proper payer claim status, billing and re-billing of claims, credit balance resolution, denial management, claim underpayment resolution based upon payer contract terms, following up on aging accounts, and maintaining up to date account information. Position includes individual responsibilities in addition to the supervising of day-to-day clerical activity in the accounts receivable area to ensure that all information for proper billing and collection is accurate, complete and compliant with all Company policies and procedures, regulatory compliance and third-party payor standards. Team Lead provides supplemental training as needed and able to directly perform the same duties as the team members when needed. Provides Quality Assessment feedback and ensures both individual and process improvement derived from the QA results.

This is a fully remote position.

What this role entails:

• Plans, supervises, and coordinates all activities of the accounts receivable area regarding billing and collections.
• Coordinates the workflow and ensures deadlines are met with available resources.
• Implements, enforces, and maintains established departmental policies, procedures, and objectives, including the development of controls and review mechanisms to ensure that systems and procedures are effective and being diligently followed.
• Ensures Quality Assurance/Assessment feedback is reviewed and shared with both the team and individual team members while ensuring process and individual performance improvement is achieved.
• Ensures that all electronic claim submission and electronic reimbursement issues are addressed by working with vendors and/or Information System.
• Perform additional duties as assigned.

What you offer:

• Associate's degree in business administration, accounting or related field preferred with 3 years of experience in medical office, hospital, and/or ASC settings of accounts receivable oversight is preferred.
• High school diploma or equivalent required with 5 or more years of experience in healthcare accounts receivable management.
• Prior experience in a team lead or supervisory role preferred.

What we offer you!

Free Health Coverage: Need coverage for your family? We have options! Full-time employees, enjoy the option of a FREE medical, dental, and vision plan – just for you. Plus, we provide complimentary basic life insurance and long-term disability coverage.

Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.

Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.

Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!

Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.

Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.

Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.

Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable!

Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.

Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.

Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.

Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.