Arabic Customer Service (Female)

Qualifications

• Previous experience in customer service, preferably in the in UAE
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proven track record of meeting or exceeding sales targets
• Ability to build and maintain strong relationships with clients
• Good organizational and time management skills

Duties and responsibilities

• -Establish, develop and maintain positive business and customer relationships.
• -Expedite the resolution of customer problems and complaints to maximize satisfaction.
• -Achieve agreed-upon sales targets and outcomes within schedule.
• -Coordinate sales efforts with team members and other departments.
• -Answer customer inquiries about product availability, pricing, delivery schedules, and specifications.
• -Provide accurate and up-to-date information on product features and benefits.
• -Assists customers with order modifications, returns, and account management.
• -Resolve customer concerns and complaints in a professional and timely manner.
• -Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• -Keep abreast of best practices and promotional trends

Job Type: Full-time

Job Type: Full-time

Pay: AED3,400.00 - AED3,500.00 per month