Arabic/English Service Desk Engineer 24x7

A leading IT service provider in Riyadh seeks individuals for 24x7 support roles. Candidates must be native Arabic speakers who are fluent in English, showcasing excellent communication and customer service skills. Responsibilities include incident management, troubleshooting IT issues, and maintaining service quality. Applicants should be prepared for high call volumes and possess strong analytical abilities. This role demands readiness to work in rotational shifts, ensuring customer satisfaction and effective problem resolution.