AR/AP Analyst

The Accounts Receivable/Payables Analyst is responsible for managing the full cycle of accounts activities, ensuring the accurate and timely collection/entry of outstanding invoices. This role plays a critical part in maintaining healthy cash flow and supporting the financial operations of the organization by monitoring customer accounts, resolving billing discrepancies, and month end close

Billing & Invoicing

• Generate, review, and distribute accurate customer invoices in a timely manner
• Ensure billing entries align with contracts, purchase orders, and service agreements
• Process credit memos, adjustments, and billing corrections as needed

Collections & Cash Application

• Monitor and follow up on outstanding balances to ensure timely payment
• Communicate with customers/vendors via phone and email regarding overdue accounts
• Post and reconcile incoming payments (ACH, wire, check, credit card)
• Prepare and distribute aging reports to management on a weekly/monthly basis

Account Reconciliation & Reporting

• Investigate and resolve payment discrepancies and short payments
• Assist with month-end close activities including AR/AP accruals and journal entries
• Prepare DSO (Days Sales Outstanding) and other KPI reports for finance leadership

Customer & Cross-Functional Collaboration

• Serve as a primary point of contact for customer/vendor billing inquiries
• Partner with Sales, Operations, and Customer Success teams to resolve disputes
• Assist with customer credit evaluations and recommend credit limit adjustments
• Support internal and external audits by providing documentation and schedules

• Bachelor's degree in Accounting, Finance, Business Administration, or related field
• 2+ years of experience in accounts receivable, billing, or a related finance role
• Proficiency in ERP systems (e.g., NetSuite, SAP, Oracle)
• Advanced Microsoft Excel skills (pivot tables, VLOOKUPs, data analysis)
• Strong understanding of GAAP principles and AR/AP best practices
• Excellent attention to detail with strong analytical and problem-solving skills
• Effective written and verbal communication skills for customer/vendor -facing interactions

• Experience with Salesforce CRM or similar customer management platforms
• Familiarity with automated billing and collections software

• Accuracy & Attention to Detail — consistently produces error-free work under deadlines
• Customer Focus — maintains professional, solution-oriented communication with clients
• Initiative — proactively identifies issues and drives resolution without being prompted
• Collaboration — builds productive relationships across departments and with external partners
• Adaptability — thrives in dynamic environments with evolving priorities

This position is primarily office-based or hybrid, with standard business hours Monday through Friday. The role requires extended periods of computer use. Occasional overtime may be required during month-end or year-end close periods.