Area Installations Manager - Licensed Master Plumber

Area Installations Manager – Licensed Master Plumber State of Kentucky

Job Description:

New Bath Today is doing BIG things and was recently ranked one of the fastest growing companies in the state of Indiana. We are the bathroom experts, and our business is selling and installing walk-in tubs and walk-in showers. We take pride in our team’s energy, positive attitudes, and the ability to provide one of the best work environments in the business.

With growth comes a great opportunity, and we are excited to share an opening on our New Bath Today Team as the Area Installation Manager/ Licensed Master Plumber.

Key Responsibilities:

· Customer-Centric Installations: Ensure all aspects of customer installations are managed with excellence, from installer contact to project completion.

· Quality Assurance: Maintain high standards of workmanship and oversee quality control metrics, including NPS/Guild score performance.

· Team Coordination: Oversee and coordinate up to 25 installation crews, ensuring they are well-trained, accountable, and supported.

· Installer Capacity: Coordinate with Production team to maximize scheduling, manage monthly installer availability.

· Inventory and Warehouse Management: Ensure accurate receiving, storage, and distribution of products, while maintaining safety and efficiency in the warehouse.

· Customer Communication: Maintain consistent and clear communication with customers and office throughout the installation period to ensure their satisfaction.

· Problem Solving: Act as the primary field contact for addressing and resolving any issues that arise before, during or after the installation process.

· Work with local municipalities to ensure that the proper permits are pulled for jobs.

· Travel to and meet with various municipalities on an as needed basis.

· Represent New Bath Today in Kentucky as the Plumbing License holder.

· Meet with local officials for final plumbing inspections when necessary.

Earnings: This is an exempt position.

Salary range: $95,000 – $105,000/year.

Benefits:

· Full Benefits Package

· 15 Days Paid Time Off

· Major Holidays Off

· Paid Training

· Opportunity to be part of a rapidly growing company with great career prospects.

· Mileage Reimbursement beyond normal travel

· Eligibility for Bonus Program

· Company vehicle provided

Schedule:

· Primarily Monday through Friday, with occasional weekend shifts as business requires.

Responsible to:

Senior Director of Operations

Qualifications:

· High School Diploma or equivalent.

· An Active Master Plumbers License for the State of Kentucky.

· 3+ years of experience in home construction, remodeling, and/or installation project management, preferably in a bathroom setting.

· Proven track record of recruiting, training, and coaching subcontractors.

· Strong attention to detail and commitment to quality.

· Reliable vehicle and ability to travel locally as required.

· Legally authorized to work in the United States.

· Ability to pass a drug screen and background check.

Core Competencies:

· Detail Oriented

· Persistent

· Multitasking

· Collaborative

· Forward Thinking

· Problem Solving

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of an Area Installation Manager. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

Lifting and Carrying: Must be able to lift, carry, and move materials and tools weighing up to 75 lbs frequently and occasionally up to 100 lbs.
Standing and Walking: Must be able to stand and walk for extended periods (up to 8–10 hours per day).
Reaching and Handling: Frequent reaching, bending, kneeling, crouching, and crawling to access confined or hard-to-reach spaces during demolition and installation.
Climbing: Ability to climb ladders and work on elevated surfaces (such as step stools or scaffolding) when needed.
Manual Dexterity: Must have the hand-eye coordination and manual dexterity needed to handle hand tools, power tools, and small parts.
Vision: Must have sufficient visual acuity to read blueprints, measure accurately, and assess quality of workmanship.
Hearing and Communication: Must be able to hear warning signals, communicate effectively with team members and clients, and follow verbal instructions.
Environmental Conditions: Must be able to work in varying conditions such as heat, cold, dust, moisture, and loud environments commonly found on job sites.

Equal Employment Opportunity:

New Bath Today and SageHome provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.