AREA Manager F&B

DUTIES & RESPONSIBILITIES

1. Operational Excellence:

• Exceed Company operational targets by maintaining consistency in operations, product delivery, and customer service.
• Regularly review key business indicators to identify challenges, opportunities for improvement and achieve operational goals.

2. Profitability:

• Achieve site budgeted or forecasted profit targets by effectively managing direct costs.
• Oversee financial and sales performance of your teams to ensure they meet or exceed targets.

3. Business Strategy

• Set clear goals and objectives for stores in your area.
• Oversee day-to-day operations to maximize efficiency.
• Identify and address operational bottlenecks and propose effective solutions.
• Create and submit reports to upper management to track progress and outcomes.

4. Customer Focus:

• Elevate existing service levels and establish quality standards that consistently deliver a superior customer experience.
• Manage customer feedback and maintain high service standards.
• Handle customer complaints promptly and professionally.

Education & Experience

• Minimum of 3 years of experience in an Area Manager or similar role.
• A minimum of 5 years of experience in store operations management.
• Bachelor's degree in business administration, retail management, or a related relevant field.
• Hands-on experience with ERP software

نوع الوظيفة: دوام كامل

القدرة على التنقل/الانتقال:

• Muscat: التنقل بشكل موثوق أو على استعداد للانتقال وفقًا لصفقة الانتقال التي يقدمها صاحب العمل (مفضل)

اللغة:

• english (مطلوب)