Area Manager, Fulfilment Center

Amazon strives to consistently delight customers by efficiently delivering products all over the world. Our teams possess a wide range of skills and expertise, from business analysis and inventory management to engineering. With so many Fulfilment Centers (FC) and Delivery Stations worldwide, Amazon is growing at a pace that requires the very best talent to be brought in to our company to help us continue to make history.

Are you ready to champion outstanding customer service, Amazon style? Are you up for creating solutions and solving tomorrow's problems today? Then we have an opportunity just for you! We're seeking an Area Manager to join our dynamic Fulfilment Center/Sort Center/Delivery stations. Our Fulfilment Centers are at the heart of Amazon's rapidly growing Operations network: they're where we manage our fast-moving inventory. They're also where we developed our industry-leading workflows. Our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today. In these facilities we're building the future of customer service, as we work towards becoming Earth's most customer-centric company. This is your chance to make history with us.

About the role and responsibilities

You'll be responsible as a manager for one of the main teams in your FC: receive, stow, pick, pack or ship. Along with your peers, you'll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded. In the logistics team you enter and lead, we'll be entrusting a team of approximately 80 to 120 associates to you. You'll drive the training and integration of your team, while motivating and inspiring forward progress. All the while, you'll exercise sound judgement, making sure progress and KPI targets are worked towards and met.

Key Responsibilities

• You'll safeguard your team's safety, promoting Amazon's Health and Safety standards.
• You'll lead cross-functional teams, tasked with solving operational problems.
• You'll uphold Amazon's high standards of process quality.
• You'll maintain inventory accuracy.
• You'll strive to improve and streamline processes.
• You'll become a subject matter expert on larger FC processes and activities.
• You'll actively share and promote best practices with your colleagues and network.
• You'll safeguard your team's safety while at work.
• You'll uphold Amazon's high standards of quality.
• You'll demonstrate problem solving and analytical capabilities.
• You'll to improve and streamline processes.

Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• You hold a degree in logistics, business administration, or in a related field, or you have an equivalent qualification.
• A strong team player; you thrive when working with others.
• You're a natural at motivating others around you.
• You demonstrate problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes isn't a problem for you.
• You're a quick thinker, able to act decisively in a fast-paced environment.
• You're willing and able to work to flexible schedules and shifts: you always commit the time required to get the job done.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Degree in Engineering, Operations, or Supply Chain is a plus.
• Ability to thrive in an ambiguous environment.
• Adapt at analytical work and the ability to motivate others in a deadline driven environment.
• Basic understanding of Lean and Six Sigma.

Other Information

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