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Area Parts and Service Coordinator - Shaker Division

Description:

If you’re the person others rely on to keep equipment running and service operations organized, this is your opportunity to lead from the front. We’re seeking a skilled and dependable Area Parts Service Coordinator to lead parts operations and support equipment service in our Shaker Division. This role requires hands-on mechanical knowledge, strong leadership, and the ability to keep inventory, paperwork, and service personnel aligned to deliver reliable results for our customers.

Requirements:


Duties/Responsibilities:

  • Represent the Company in professional and competent manner.
  • Advocate for the best interests of the Company and our customers.
  • Establish and maintain effective working relationships with coworkers/customers/general public.
  • Maintain confidentiality and confidential information according to Company regulations.
  • Perform job duties in a safe manner to ensure a safe working environment.
  • Participate in assigned scheduled meetings/conferences/in-service training.
  • Observance of assigned working hours and appointments by demonstrating promptness.
  • Performance of assigned duties with a positive attitude and in the spirit of teamwork.
  • Communicate effectively both orally and in writing.
  • Work effectively with a variety of people and/or situations.
  • Preparation of timecards/work orders/reports etc. are to be done in a timely manner.
  • Oversee maintenance of accurate parts inventory according to company protocols.
  • Process all paperwork related to parts sales and equipment services in an accurate and timely manner.


Required Skills/Abilities:

  • Extensive knowledge of equipment service and repairs.
  • Ability to interact with customers.
  • Ability to manage service personnel.
  • Ability to train service personnel in equipment repair and maintenance.
  • Ability to manage paperwork.
  • Pass drug test paid for by the company
  • Must have a valid Class A California Driver’s License.


Education and Experience:

  • Vocational-related coursework or equivalent experience preferred
  • Supervisory experience preferred


Physical Requirements:

  • Lifting/stacking/loading/installing/racking of parting weighing up to 100lbs 1-2 times per day.
  • Working environment can be dirty/hot/cold/wet/noisy.
  • Knowledge of all safety equipment deemed necessary by Management.
  • Knowledge of proper handling of chemicals deemed hazardous by the State of California.
  • Work mandatory overtime as assigned.
  • Ability to independently assess for the quickest and best repair procedures.
  • Ability to ask questions about proper repair procedures if they are not known.
  • Ability to assure proper and safe operation of Company equipment and vehicles.
  • Ability to assure proper and safe operation of customer’s equipment

This position would have the following:

Company provided vehicle

Company provided cell phone

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