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Artistic Operations Assistant

ARTISTIC OPERATIONS ASSISTANT JOB DESCRIPTION

Department: Artistic Operations

FLSA Status: Exempt

Salary Grade: 3

Salary Range/Wages: $40,000 - $42,000

Work Location: Primarily onsite, with occasional remote work

FT/PT: Full Time

Last Revision Date: May 5, 2026

How to apply: A cover letter is required for consideration of this position and should be attached as the first page of your resume. The cover letter should highlight:

  • Your specific interest in the position and working at the Detroit Symphony Orchestra
  • Outline your skills and experience that directly relate to the responsibilities of the role

The Organization: The Detroit Symphony Orchestra (DSO) is known internationally for trailblazing performances, collaborations with the world’s foremost musical artists, and a deep commitment to serving our community. Making its home in historic Orchestra Hall at the Max M. and Marjorie S. Fisher Music Center, the DSO actively pursues its vision to be an inclusive and culturally relevant community where all people can experience their world through music.

The DSO is a complex organization. Operating 365 days per year in historic Orchestra Hall, one of America’s most acoustically perfect concert halls, we are a performing arts institution, an educational facility, and a community center. We are governed by an independent Board of Directors and employ both union and non-union employees as musicians, stage crew, and administrative staff. Creating a unified culture throughout the institution is an organizational imperative, and we are guided by our values of excellence, inclusion, care, collaboration, and innovation. The DSO is also deeply invested in the city of Detroit; through our Detroit Strategy initiative, we are expanding the DSO’s participation in the growth and well-being of the city.

The DSO offers a unique, fast-paced working environment, an excellent overall compensation package, and is an Equal Opportunity Employer. For more information visit www.dso.org.

Position Summary: The Artistic Operations Assistant supports all aspects of the Artistic Operations Department. This position serves as the primary administrative support for the Orchestra Manager and Vice President and General Manager, along with close collaboration with the Program Manager or Popular & Special Programming, as well as the Artistic Coordinator. This position additionally provides administrative and operational support to the Orchestra Personnel Team for DSO auditions. This is an essential operational position responsible for coordinating the logistical needs of the Artistic Operations Department and the orchestra and staff for all DSO orchestral events.

The Artistic Operations Assistant will act as a liaison with staff, DSO musicians, guest artists, venues, stage crew, and partners. This position requires a high level of professionalism, tact and integrity due to the frequency of internal/external contacts and exposure to confidential information.

Specific Duties and Responsibilities:

  • Enter and maintain accurate artist, repertoire, and service records in data and tracking systems, including but not limited to OPAS and Momentus. Prepare reports as needed by researching, gathering, and summarizing information verbally and in writing.
  • Generate and review calendars, electronic calendars, and schedule books for upcoming seasons.
  • Coordinate the details of various multi-faceted projects managed by the Orchestra Manager and the Vice President and General Manager. Organize and expedite the considerable ongoing flow of work through the Artistic Operations Department.
  • Manage DSO’s artist condo. Order supplies, manage cleaning schedule, and arrange any work order requests. Manage cleaning company invoices to ensure timely payment.
  • Manage the DSO’s artist vehicle. Address any maintenance issues, create relationships with local dealerships, and ensure timely registration of documents.
  • In collaboration with Program Manager, Popular & Special Programming, oversee stocking Artistic Planning Department supplies including maintenance of dressing rooms.
  • Provide administrative and operational support to the Orchestra Personnel team for auditions, including in-person support on audition days at Orchestra Hall.
  • Support the Artistic Operations team with off-site programs, including data collection and operational needs.
  • Answer routine requests for information and handle complex and sensitive inquiries or refer them to appropriate persons.
  • Produce AV release forms and track status to reach full execution. Work with necessary parties to manage timing for promotional usage.
  • Produce Classical information sheets for Front of House and Advancement teams.
  • Assist with Artist care and other concert operational needs.
  • Other duties as assigned.

Required Qualifications:

  • Completed higher education degree, preferably in music or the performing arts.
  • Detailed knowledge of classical music and the ability to read music.
  • High attention to detail.
  • Inquisitive and willing to learn.
  • Strong communication and interpersonal skills.
  • Ability to act independently, take initiative, and meet changing priorities.
  • Successful experience working in, and contributing to, a collaborative, team environment.
  • Ability to operate in a PC network environment and familiarity with Microsoft Office Suite.

Desired Qualifications:

  • Experience working within specialized software or databases, including OPAS.
  • Experience working in the performing arts and/or with orchestras.

Not sure you meet 100% of the qualifications? If this role speaks to you and you believe that you can excel, we encourage you to apply. The Detroit Symphony Orchestra is committed to considering candidates with diverse workplace experiences and backgrounds who are interested in building and delivering impactful services and programs.

Additional Information:

  • This position will begin September 1, 2026.
  • This is a salaried, non-union position.
  • This position is eligible for the DSO’s exceptional benefits package, including $0 cost medical, dental, vision, paid parental leave, 403b retirement account, and great ancillary benefits.
  • Successful candidates must be available to work a varying schedule, including nights and weekends, to meet the needs of the DSO’s performance schedule.
  • All positions at the DSO require the successful completion of a background check prior to beginning employment. A criminal record does not automatically disqualify candidates.

Physical Requirements:
This role primarily works in an office environment and frequently has prolonged periods of sitting and looking at a computer screen. Additional requirements include:


Never

0%


Seldom

5% - 25%


Occasionally

26% - 50%


Periodically

51% - 75%


Frequently

76% - 100%


Standing


x



Walking


x



Prolonged Sitting


x



Lifting/carrying up to 10 lbs.


x



Lifting/carrying 10 - 25 lbs.


x



Lifting/carrying 26 - 50 lbs.


x



Lifting/carrying more than 50 lbs.


x



Pushing/Pulling


x



Climbing


x



Stooping/Kneeling/Crouching/

Crawling


x



Reaching


x



Manual dexterity


x


Driving a Motorized Vehicle


x



Repetitive Motions


x


Position Reports to: Orchestra Manager

Direct Reports: N/A

If an accommodation is needed to ensure your successful participation in the

application or interview process, please reach out to hr@dso.org for assistance.

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