Who We Are

Superior Customer Service

At First Service Bank, service is our middle name. We strive to exceed our customers’ expectations by creating a remarkable customer experience daily.

Our associates are relationship-builders who work to understand our customers’ needs.

Position: Assistant BSA Officer

First Service Bank, honored as one of Arkansas’ Best Places to Work for six consecutive years (2020–2025), is looking for an Assistant BSA Officer to join our dynamic team. At First Service Bank, we believe in community, integrity, service excellence, and hard work. We’re looking for a detail-driven team member who is passionate about risk management, regulatory compliance, and protecting both our customers and our organization from financial crime.

As an Assistant BSA Officer, you’ll play a key role in supporting the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), OFAC, and fraud prevention efforts across the bank. From monitoring suspicious activity to preparing for audits and regulatory exams, you’ll work closely with internal teams to help protect the bank from fraud, money laundering, and regulatory risk. Your work will directly contribute to maintaining trust, reducing exposure, and strengthening the Bank’s compliance culture.

What You’ll Do

In this role, you’ll play an important part in helping the bank maintain strong BSA and compliance standards. Responsibilities include:

• Assisting with the administration of BSA/AML, OFAC, CIP, and fraud prevention programs
• Reviewing daily transaction reports, alerts, and account activity for unusual or suspicious behavior
• Managing 314B collaboration requests
• Supporting Suspicious Activity Report (SAR) investigations and documentation
• Assisting with Currency Transaction Report (CTR) reviews and filings
• Monitoring OFAC compliance and customer due diligence requirements
• Preparing and organizing documentation for audits, independent testing, and regulatory exams
• Maintaining BSA workpapers, reports, and compliance schedules
• Supporting enhanced due diligence reviews for high-risk customers
• Assisting with BSA-related reporting for leadership review
• Partnering with internal departments to ensure compliance standards are met
• Supporting updates to policies, procedures, and employee training efforts

What We’re Looking For:

• Highly detail-oriented and organized
• Comfortable working with confidential and sensitive information
• Strong analytical and investigative mindset
• A strong communicator (written and verbal)
• Able to manage multiple tasks and meet deadlines
• Strong problem-solving and critical-thinking skills
• Committed to integrity, compliance, and operational excellence

Education / Certification

• Associate or bachelor’s degree in finance, business, criminal justice, accounting, or related field preferred
• Minimum of 5 years’ experience in banking, compliance, fraud prevention, audit, or BSA-related functions preferred
• CAMS certification or other industry related certification is a plus (or willingness to pursue certification)

Why First Service Bank?

We’re more than a bank, we’re a team that cares about community, connection, and continuous growth. You’ll have the opportunity to learn, contribute, and grow with a company that values both people and process.

Safety-Sensitive Role

This role requires travel to community events, partner meetings, and trainings. A valid driver’s license and safe driving skills are essential.

Why Join Us? This position comes with a first-class, comprehensive benefits package, including:

• Employee medical, dental, vision, life insurance, cancer insurance, and long-term disability insurance for less than $75.00 per month!
• Clothing stipends to keep you looking sharp and professional.
• Professional and personal development opportunities to help you grow and advance in your career.
• Tuition reimbursement to support your educational goals.
• Tuition discounts and partnerships with select local universities, including Central Baptist College, to support your continued growth.

To learn more about our amazing benefits, visit: www.firstservicebank.com/careers

First Service Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Ready to Build Your Career in BSA & Compliance?

Join a team where your attention to detail helps protect our customers, our community, and our future. Apply today.