Assistant Community Manager

Join the Team at Village at Copper Basin!

Be part of one of San Tan Valley’s premier master-planned communities! Home to more than 3,000 residences and centered around a vibrant clubhouse, Village at Copper Basin is seeking an energetic, customer-focused Assistant Community Manager to help create an exceptional homeowner experience. In this key onsite role, you'll partner with the Community Manager, build positive relationships with residents, and use your expertise in CC&Rs and community management practices to support the smooth operation of a thriving neighborhood. If you're organized, proactive, and passionate about serving communities, we’d love to hear from you!

Position Responsibilities:

• Provides administrative support and other tasks as directed to Community Manager.
• Partners with AAM's Management Team to ensure compliance with State and Federal Association Management Laws.
• Develops a working relationship with community board members and various committees.
• Assists with community inspections of common areas according to AAM's management contract.
• Communicates with homeowners concerning compliance with CC&R's.
• Reviews monthly financials and submits community accounts payable as directed by Community Manager.
• Oversees the design review guidelines process.
• Assists in reviewing bid proposals with Manager and provide excel spreadsheet summary.
• Maintains accurate and current association records, calendars, and website.
• Meeting Minute Taker for all Open and Executive Board Meetings.
• Maintains meeting schedule and open communication with contract vendors.
• Maintains strict adherence to community and company deadlines.
• Work with Administrative Assistant with updates in community disclosure packages, oversee preparation of Orientation binders and provides Orientations with new Homeowners.
• Work with Administrative Assistant in scheduling monitor work hours.
• Work with Administrative Assistant with Resident Concern Process.
• Performs other duties as directed.

Knowledge, Skills & Abilities:

• Strong computer software and internet proficiency.
• Excellent interpersonal skills: positive written and verbal communication abilities.
• Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• Exceptional organization and tracking skills.
• Proven customer service experience, with a strong emphasis on problem resolution.
• Ability to multitask and prepare and process large amounts of administrative and customer service items while being detail oriented.
• Ability to function efficiently in a high volume, fast-paced environment.
• Ability to interact and work positively and effectively with staff at all levels.
• Advanced communication skills (both verbally and written), and the ability to communicate with all levels of management, staff, residents, and Boards of Directors.
• Ability to work collaboratively and cooperatively within the department as well as with other departments.

Physical Demands & Work Environment:

• Sitting in an office setting utilizing a computer and other office equipment.
• May be required to lift boxes, fill paper trays, and other minor physical tasks.
• May be required to set up and take down chairs and tables.
• Walking throughout community as needed for inspections and other property needs as designated.
• Sitting and standing for moderate periods of time.

Experience

Required

• 3 year(s): Full time paid professional experience working in administrative/customer service role supporting management staff and/or project management. Valid Driver's License.

Preferred

• 2 year(s): Full time paid professional experience working onsite at a residential HOA/apartment community supporting a Community/Property Manager and residents.

Education

Required

• High School or better

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.