Assistant Community Manager- Bilingual

Overview
Join our dynamic team as an Assistant Community Manager - Bilingual in West Fort Worth community, where your energy and enthusiasm will help foster vibrant, welcoming communities. In this vital role, you will serve as a key liaison between residents and property management, ensuring exceptional service delivery while maintaining compliance with housing regulations. Your bilingual skills will enable you to connect effectively with diverse residents, creating an inclusive environment that promotes satisfaction and retention. This paid position offers an exciting opportunity to develop your career in property management, combining administrative expertise with customer service excellence.

Responsibilities

• Assist in managing daily operations of residential communities, ensuring smooth and efficient property functioning
• Provide outstanding customer service by addressing resident inquiries, resolving concerns, and fostering positive relationships through effective communication in both English and the second language
• Support leasing activities including property tours, application processing, and lease signing while upselling available amenities and services
• Maintain accurate data entry within property management systems such as Rent Manager, including rent collections, maintenance requests, and resident records
• Assist with legal administrative tasks related to lease agreements, contracts, Fair Housing regulations.
• Coordinate property maintenance requests and facilities management to ensure a safe and well-maintained environment for residents
• Manage conflict resolution by mediating disputes professionally and adhering to landlord-tenant law guidelines

Experience

• Prior experience in a fast paced environment on a property management or real estate administrative roles is highly preferred
• Familiarity with property leasing processes, evictions, and Fair Housing regulations is advantageous
• Demonstrated customer service skills with the ability to handle conflict management effectively
• Office experience involving data entry, filing, contracts management, and phone etiquette required
• Experience in sales or upselling amenities/services to residents is a plus
• Knowledge of legal administrative procedures related to landlord-tenant law and facilities management enhances success in this role

This energetic position invites motivated individuals eager to make a positive impact in community living environments. If you thrive in fast-paced settings with a focus on customer satisfaction and regulatory compliance, we look forward to welcoming your talent!

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person