Assistant Director, HR & Operations

Position Summary

The Assistant Director, HR & Operations is a dynamic, cross-functional role that manages a wide range of administrative, operational, Human Resources, and event coordination responsibilities. Reporting to the Director, People & Culture, this position ensures seamless administrative support, oversees key HR processes, manages facilities logistics, and serves as a facilitator and manager for institutional events. The role serves as a key administrative liaison across various departments, including Facilities and Human Resources. This is a hybrid role depending on institutional needs.

Key Responsibilities

Human Resources Operations

• Manages and updates employee records in the HRIS (e.g., ADP Workforce Now).
• Manages all onboarding and offboarding processes.
• Coordinates recruitment logistics, including background checks, interview scheduling, and new hire orientation.
• Maintains I-9 documentation and ensures compliance with employment laws.
• Designs and delivers employee training on HR policies, compliance, procedures and professional development.
• Process all human resources and benefits invoices.
• Organizes all HR sponsored events and maintains the HR calendar.
• Provides administrative support to the Director, People & Culture, including scheduling, reporting, and intranet updates.

Facilities Coordination Management

• Serves as the primary administrative liaison for internal (academic, administrative, student) and external users of campus facilities.
• Acts as the facilities logistics manager, providing consultation and facilitation for all Erikson events. Serves as an administrator for the room scheduling software (EMS) and manages/edits reservations for all staff.
• Manages the rental of Erikson space by external organizations, including correspondence, billing, room configuration, and event troubleshooting.
• Supervises security personnel and day porter staff. This includes scheduling, managing onboarding and training.
• Manages outgoing/incoming mail, equipment, and providers, including the postage machine and coordinating bulk mail.
• Oversees and maintains all stock supplies (paper, toner, stationery, kitchens) including maintains vending/coffee contracts and oversees service level agreements

Proactively identify and implement process improvements to evaluate and optimize processes and enhance operational efficiency and reduce time or cost.

Other duties as assigned in support of activities related to HR and Facilities support as needed.

Qualifications

Education

Bachelor’s degree required; Associate’s degree with significant experience may be considered.

Experience

• Minimum 5+ years of applicable administrative experience, with at least 3+ years in HR or academic operations preferred.
• Experience in event planning and facilities coordination is a plus.

Skills & Certifications

• Strong organizational and time management skills.
• Excellent interpersonal, written, and verbal communication.
• Proficiency in Microsoft Office Suite and HRIS systems (e.g., ADP Workforce Now).
• Ability to manage confidential information with discretion.
• PHR/SPHR or SHRM certification preferred.

Erikson is open to individual candidates from all backgrounds and experiences. Candidates should apply whether or not they feel that they meet all the requirements or qualifications for the position. We are looking forward to having exciting conversations with engaging candidates and will welcome your application.

TO APPLY: Please include a cover letter and resume in a single PDF.

About Erikson Institute

We are the premier early childhood development organization committed to ensuring that all children have equitable opportunities to realize their potential.

Erikson Institute’s graduate school uniquely prepares child development, education, and social work leaders to improve the lives of young children and their families. Our impact and influence are further amplified through our innovative academic programs, applied research, direct services in the community, advocacy, policy and leadership.

Erikson Institute is an equal opportunity employer. We consider all applicants for employment without regard to race, color, religion, national or ethnic origin, sexual orientation, marital status, age, disability, veteran status, family responsibilities, or any other classes protected by federal, state, or local laws. In addition, Erikson Institute provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans With Disabilities Act and applicable state and local laws (including during the application or hiring process).

To learn more, please visit our web site at www.erikson.edu