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Assistant Director of Academic Services

This position reports to the Director of Academic Services. The Assistant Director of Academic Services is responsible for providing academic, vocational and personal support and advising to Student-Athletes in the Athletic Department within the guidelines of the University, Conference and NCAA rules.

The Assistant Director of Academic Services supports the Director in the following:

  • Academic Advising & Course/Program Planning
    Provide academic counseling to student-athletes, including guidance on course selection, major exploration, registration, and alignment of academic schedules with athletic commitments.
  • Eligibility, Compliance & Degree Progress Monitoring - Assist with eligibility and transcript evaluation; monitor progress toward degree completion, adding/dropping courses, and compliance with NCAA/OVC/institutional academic requirements.
  • Academic Performance Tracking & Reporting - Monitor and report student-athlete academic standing, attendance, APR, and other academic performance metrics to coaches and administration.
  • Student-Athlete Academic Support Programming - Develop and implement academic support services including tutoring coordination, study tables, study skills workshops, and Life Skills programming.
  • Early Intervention & Academic Needs Assessment - Conduct semester academic assessments to identify at-risk student-athletes and implement intervention strategies to support academic success.
  • Liaison & Communication with Campus Partners - Serve as primary academic liaison between student-athletes, faculty, Registrar, Compliance, FAR, and coaching staff, including coordination around travel schedules and academic conflicts.
  • Records Management & Privacy Compliance Maintain - student-athlete academic records in compliance with FERPA, HIPAA, and institutional confidentiality standards.
  • Holistic Student-Athlete Development & Accountability - Promote academic success, personal development, and accountability by collaborating with campus and athletic support units to support student-athlete wellbeing.
  • Hire, supervise, and develop student assistants and tutors while ensuring compliance with NCAA and institutional policies.
  • Institutional Reporting & Special Projects - Assist with reporting responsibilities such as Graduation Success Rates (GSR) and other departmental or NCAA-required reporting.
  • Contributes to the success of EIU by performing other duties and assisting with projects, as assigned.

Qualifications:
Bachelor’s degree required. Experience working with student-athletes in an intercollegiate athletics environment preferred, including areas such as academic support, student development, compliance, athletics administration, or related student support services. Ability to promote academic and personal development of student-athletes, organization, communication, and collaboration within a team setting. Familiarity with NCAA rules and regulations, academic support systems, and/or NCAA academic reform initiatives is preferred. Familiarity with computer software including Team Works, Grades First, word processing, spreadsheets, and database management systems.

Compensation

Salary Range: $42,000-$44,436.60

Benefits

This is a 12-month position eligible for the following benefits:

  • Comprehensive Medical Coverage: Competitive employee insurance premiums with flexible plan options.
  • Vision Insurance: Vision coverage is included with medical at no cost.
  • Dental Insurance: Dental plans are available to meet your needs.
  • Retirement Benefits: Participation in the State University Retirement System, which includes medical insurance benefits upon retirement.
  • Tuition Waivers: Opportunities to pursue educational goals through tuition waivers for employees and dependent children.
  • Generous Paid Time Off: Up to 12 paid holidays annually, plus earned vacation and sick time.

For more information on our employee benefit programs, please visit EIU Employee Benefits webpage.

A complete application will include a letter of application, resume and names, phone numbers and emails of three professional references. Application materials should be submitted through Interfolio https://apply.interfolio.com/186810. For questions regarding the search, please contact Amber May, Chair of the Search Committee, at ammay@eiu.edu.

The University and Community: Celebrating more than 130 years of excellence, Eastern Illinois University (EIU) is a fully accredited, comprehensive regional residential institution located in Charleston, Illinois—ideally positioned between Chicago, St. Louis, and Indianapolis. The University is known for its individualized attention, supportive relationships, and exceptional outcomes, including high graduation, retention, and career placement rates. Academically, EIU combines personalized learning with nationally respected programs. Small class sizes allow for close mentorship from distinguished faculty, while innovative undergraduate and graduate programs and firsthand opportunities prepare students for meaningful professional and personal growth. Campus life at EIU is vibrant and community oriented.

The University features more than 50 buildings within walking distance, extensive recreational facilities, and more than 200 student organizations including NCAA Division I athletics, and 20+ fraternities and sororities. Cultural life thrives at the world-renowned Doudna Fine Arts Center and the Tarble, which bring exceptional artistic and performance experiences to campus and the region. Students, faculty, and staff enjoy the close-knit atmosphere of a classic college town with convenient access to shops, dining, and outdoor recreation—alongside robust service opportunities coordinated through EIU’s Office of Civic Engagement and Volunteerism. With its strong alumni network, sustainability efforts, and deep commitment to student success, Eastern Illinois University offers an exceptional environment to live, learn, and work.

Non-Discrimination, EEO/AA Statement: Eastern Illinois University is committed to fostering a learning community where all members feel welcomed and valued. The university provides equality of opportunity in all areas of campus life, and we strive to recognize and appreciate the unique value of our students, faculty, and staff. Every member of campus has the right to learn and work in an environment free of discrimination and harassment, and beyond that, our goal is for all members of our community to develop a strong sense of belonging to Eastern Illinois University.

Eastern Illinois University provides equal opportunity in education and employment for all students, applicants for employment, and employees. Discrimination based upon race, color, sex, religion, age, national origin, ancestry, marital status, disability, veteran status, sexual orientation, gender identity, or any other basis of discrimination precluded by federal and state statutes, is strictly prohibited.

The University further commits to a program of affirmative action as prescribed by statute to employ, and advance in employment, qualified individuals with a disability and qualified protected veterans (disabled veterans, recently separated veterans, active-duty wartime veterans, and Armed Forces service medal veterans).

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