Assistant / Dispatcher

About Us

Prestige Auto Transport is a premium vehicle transport brokerage specializing in high‑end, exotic, and dealer-to-dealer vehicle moves. We pride ourselves on professionalism, fast communication, and a white‑glove customer experience. As we continue to grow, we’re looking for a highly organized Assistant/Dispatcher to support daily operations and help streamline our workflow.

Position Overview

We are seeking a detail‑oriented, reliable Assistant who can manage administrative tasks, dispatching duties, customer communication, and carrier coordination.

You will be trained on all systems — no auto transport experience required, but it is a major plus.

Key Responsibilities Dispatch & Load Management

• Track drivers and update ETAs
• Confirm pickup and delivery times
• Ensure carriers meet insurance and safety requirements

Customer Communication

• Send pickup/delivery updates
• Respond to basic customer inquiries
• Maintain a professional, friendly tone at all times

Administrative Tasks

• Collect BOLs and delivery photos
• Update spreadsheets and CRM
• Send invoices and follow up on payments
• Organize documents and maintain accurate records

Carrier Coordination

• Verify insurance
• Communicate instructions clearly to drivers
• Handle basic problem-solving (delays, rescheduling, etc.)

Email & Workflow Management

• Sort and categorize incoming emails
• Flag urgent messages
• Prepare daily summaries of tasks and priorities

Requirements

• Excellent written and verbal English
• Strong organizational skills
• Ability to multitask and work independently
• Comfortable with phone, text, and email communication
• Experience with dispatching or logistics is a plus

Schedule

• Flexible hours
• Must be available for quick responses during business hours (EST)
• Occasional weekend check-ins for active loads

Pay: From $15.00 per hour

Benefits:

• Flexible schedule

Work Location: In person