Assistant Dispatcher (Construction Services)

Job Overview
We are seeking a proactive and detail-oriented Assistant for our Construction Services team. This role is responsible for coordinating technician schedules, maintaining accurate records, managing reports and invoices, and providing day-to-day administrative support. The ideal candidate is a strong communicator who can manage multiple priorities, work effectively with field staff and clients, and ensure operational efficiency across scheduling, reporting, and fleet coordination activities.

Responsibilities

• Schedule and dispatch technicians; manage daily and next-day work schedules.
• Communicate with technicians, clients, and contractors to provide updates and resolve scheduling conflicts.
• Maintain accurate dispatch records, including service requests and job status updates.
• Answer, screen, and direct phone calls, emails, and other correspondence.
• Assist in the preparation, tracking, and approval of regularly scheduled reports.
• Send or upload completed reports to clients as required.
• Create, maintain, organize, and purge project files in accordance with company procedures.
• Track, review, and approve invoices after verifying work completion.
• Perform general administrative tasks to support the Construction Services team.

Experience

• Previous experience in dispatch, administrative support, or construction services coordination preferred.
• Strong organizational and time-management skills with the ability to multitask in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, OneDrive).
• High attention to detail and ability to maintain accurate records.
• Ability to work independently and collaboratively as part of a team.

Pay: $23.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off

Work Location: In person