Assistant Front Office Manager (Saudi National Talent) - Front Office - Jumeirah The Red Sea

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world's most discerning travellers.

About the Job

An exciting opportunity has arisen for a Front Office Assistant Manager (Saudi National Talent) to join Jumeirah The Red Sea.

Responsibilities

• Manage VIP arrivals and guest preferences by coordinating with relevant departments and ensuring accurate guest profile records.
• Organize timely delivery of VIP amenities and spot-check long-staying guests' amenities for quality assurance.
• Coordinate with the Reservations Department to action guest preference forms and update arrival checklists accordingly.
• Ensure expedited check-in process for Limousine arrivals and prioritize room readiness.
• Oversee preparation of welcome folders, welcome cards, and offer Cold/Hot scented towels and welcome drinks to all guests upon arrival.
• Supervise lobby greeters and Guest Relations team, always ensuring their presence and availability in the lobby.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Hold Bachelor's Degree In Hospitality, Business, or any other relevant field.
• Demonstrate advanced proficiency in Microsoft Office programs.
• Have 5-8 years of experience in a similar role in the luxury industry.
• Show leadership and team management skills.
• Demonstrate strong problem solving skills.

About the Benefits

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry.